Deck 10: Leadership

Question 1

Which of the following is a conflict resolution style in which conflict is resolved through give-and-take concessions?

A)Competing
B)Collaboration
C)Accommodating
D)Avoiding
E)Compromise

Answer 1

E

Question 2

Coercive power operates primarily on the principle of:

A)fear.
B)anxiety.
C)respect.
D)reciprocity.
E)legality.

Answer 2

A

Question 3

The Ohio State studies argued that initiating structure and consideration were independent concepts,meaning that leaders could be high on both,low on both or high on one and low on the other.

Answer 3

True

Question 4

The use of power and influence to direct the activities of followers toward goal achievement is:

A)hierarchy.
B)autonomy.
C)social responsibility.
D)subordination.
E)leadership.

Question 5

Transformational leadership has no effect on continuance commitment.

Question 6

Competing occurs most often when one party has high levels of organizational power and can use Expert power to settle the conflict.

Question 7

The use of logical arguments and hard facts to show the target that the request is a worthwhile one is called:

A)ingratiation.
B)consultation.
C)collaboration.
D)inspirational appeal.
E)rational persuasion.

Question 8

Leadership is the use of power and influence to direct the activities of followers toward goal attainment.

Question 9

Referent power:

A)is derived from a position of authority inside the organization.
B)exists when a person has control over punishments in an organization.
C)exists when others have a desire to identify and be associated with a person.
D)is derived from a person's expertise,skill,or knowledge on which others depend.
E)exists when someone has control over the resources or rewards another person wants.

Question 10

When a manager asks an employee to stay late to work on a project,work on one task instead of another,or work faster,he/she is exercising:

A)expert power.
B)reward power.
C)coercive power.
D)legitimate power.
E)referent power.

Question 11

Compliance reflects a shift in the behaviors of employees but not their attitudes.

Question 12

As a manager,Ron has always made all the decisions necessary for his department alone without asking for the opinions or suggestions of the employees involved.Ron can be described as having which of the following decision-making styles?

A)Consultative
B)Autocratic
C)Delegative
D)Facilitative
E)Negotiative

Question 13

Coercive power is derived from a person's expertise,skill,or knowledge on which others depend.

Question 14

The degree to which the leader's actions result in the achievement of the unit's goals,the continued commitment of the unit's employees,and the development of mutual trust,respect,and obligation with followers refers to:

A)outgroup readiness.
B)leader effectiveness.
C)ingroup readiness.
D)life cycle theory of leadership.
E)management-by exception.

Question 15

Which of the following focuses solely on the benefit to the target as opposed to simple logic or benefits to the group or organization?

A)Ingratiation
B)Apprising
C)Exchange
D)Consultation
E)Rational persuasion

Question 16

Leaders who are high on initiating structure create a climate of good rapport and strong,two-way communication and exhibit a deep concern for the welfare of employees.

Question 17

Transformational leadership represents the "carrot-and-stick" approach to leadership,with management-by-exception providing the "sticks" and contingent reward supplying the "carrots."

Question 18

The two tactics that have been shown to be least effective and could result in resistance from the target are:

A)pressure and coalitions.
B)exchange and apprising.
C)ingratiation and personal appeals.
D)ingratiation and coalitions.
E)exchange and personal appeals.

Question 19

With a consultative style of decision making,a leader is more a facilitator than a decision maker.

Question 20

Decision-making styles capture how a leader decides as opposed to what a leader decides.

Question 21

Mixing with employees,stressing informal interactions,and exchanging personal services describe which of the following consideration behaviors?

A)Integration
B)Representation
C)Recognition
D)Communication
E)Membership

Question 22

Which of the following reflects the extent to which leaders create job relationships characterized by mutual trust,respect for employee ideas,and thoughtfulness of employee feelings?

A)Transformation
B)Delegating
C)Consideration
D)Participating
E)Initiating structure

Question 23

With a(n)_____ decision making style,the leader gives an individual employee or a group of employees the responsibility for making the decision within some set of specified boundary conditions.

A)Consultative
B)Autocratic
C)Delegative
D)Facilitative
E)Negotiative

Question 24

Which of the following factors is included in the time-driven model of leadership?

A)Intellectual stimulation
B)Shared objectives
C)Idealized influence
D)Individual personality
E)Contingent reward

Question 25

Defining and structuring work,clarifying leader versus member roles,and coordinating employee tasks describe which of the following initiating structure behaviors?

A)Initiation
B)Production
C)Recognition
D)Organization
E)Membership

Question 26

Linda has a deep concern for the welfare of her employees and she has established a strong,two-way communication with them.Linda can be described as a manager high on which of the following?

A)Telling
B)Autocratic style
C)Consideration
D)Selling
E)Initiating structure

Question 27

In the time-driven model of leadership,which style is reserved for circumstances in which the decision is significant,employees have strong teamwork skills and relevant expertise,and employees are not likely to just commit to whatever decision the leader makes?

A)Consultative
B)Autocratic
C)Delegative
D)Facilitative
E)Negotiative

Question 28

Which of the following styles represents avoidance of leadership altogether?

A)Passive management-by-exception
B)Contingent reward transactional
C)Laissez-faire
D)Active management-by-exception
E)Transformational

Question 29

Setting goals and providing incentives for the effort and productivity of employees describe which of the following initiating structure behaviors?

A)Initiation
B)Production
C)Recognition
D)Organization
E)Membership

Question 30

In the time-driven model of leadership,which style is reserved for decisions that are insignificant or where employee commitment is unimportant or when the leader's expertise is high and the leader is trusted?

A)Consultative
B)Autocratic
C)Delegative
D)Facilitative
E)Negotiative

Question 31

According to the studies at Ohio State in the 1950s,the two leader behavior dimensions identified were:

A)initiating structure and consideration.
B)telling and selling.
C)participating and delegating.
D)intrinsic and extrinsic.
E)transformational and transactional.

Question 32

Which of the following reflects the extent to which the leader defines and structures the roles of employees in pursuit of goal attainment?

A)Initiating structure
B)Selling style
C)Consideration structure
D)Delegating structure
E)Transformational structure

Question 33

Encouraging a pleasant atmosphere,reducing conflict,and promoting individual adjustment to the group describe which of the following consideration behaviors?

A)Integration
B)Representation
C)Recognition
D)Communication
E)Membership

Question 34

Zach is a quality control manager at Fresh Mints International.Any time a problem arises and a decision needs to be made,presents the problem to his employees and seeks consensus on a solution.He insists in these problem-solving meetings that his opinions or suggestions carry no more weight than anyone else's.Zach can be described as having which of the following decision-making styles?

A)Consultative
B)Autocratic
C)Delegative
D)Facilitative
E)Negotiative

Question 35

Ellen,as a manager,has always been driven by scheduling,directing group activities,planning,and trying out new ideas.For her,meeting deadlines is critical and she always gives explicit standards of performance.Ellen can be described as high on which of the following?

A)Transformation
B)Delegating
C)Consideration
D)Participating
E)Initiating structure

Question 36

With a(n)_____ decision making style,employees do "have a say" in the process but the ultimate authority still rests with the leader.

A)Delegative
B)Negotiative
C)Consultative
D)Facilitative
E)Autocratic

Question 37

_____ leadership involves inspiring followers to commit to a shared vision that provides meaning to their work while also serving as a role model who helps followers develop their own potential and view problems from new perspectives.

A)Passive management-by-exception
B)Contingent reward transactional
C)Laissez-faire
D)Active management-by-exception
E)Transformational

Question 38

Expressing approval or disapproval of the behaviors of employees describe which of the following consideration behaviors?

A)Integration
B)Representation
C)Recognition
D)Communication
E)Membership

Question 39

In which style of decision making does the leader play no role in deliberations unless asked?

A)Consultative
B)Autocratic
C)Delegative
D)Facilitative
E)Negotiative

Question 40

Samantha is the department manager at Trak-Pak Clothing,Inc.Every time a problem emerges,Samantha calls a department meeting and presents the problem to her team.She gathers their opinions and suggestions and then with all the information makes the final decision.Samantha can be described as having which of the following decision-making styles?

A)Consultative
B)Autocratic
C)Delegative
D)Facilitative
E)Negotiative

Question 41

All of the following are leader substitutes EXCEPT:

A)task feedback.
B)staff support.
C)group conflict.
D)professionalism.
E)intrinsic satisfaction.

Question 42

With _____,the leader arranges to monitor mistakes and errors actively and takes corrective action when required.

A)laissez-faire
B)contingent reward transactional
C)passive management-by-exception
D)active management-by-exception
E)transformational

Question 43

Tommy just announced to his employees that if they meet the sales goal for the month of August,they all can have a paid four-day vacation to a very nice resort.This is an example of which of the following styles of leadership?

A)Laissez-faire
B)Contingent reward
C)Passive management-by-exception
D)Active management-by-exception
E)Transformational

Question 44

Which of the following involves behaving in ways that challenge followers to be innovative and creative by questioning assumptions and reframing old situations in new ways?

A)Laissez-faire
B)Inspirational motivation
C)Idealized influence
D)Intellectual stimulation
E)Individualized consideration

Question 45

Describe the substitutes of leadership model and identify and describe leader substitutes and neutralizers.

Question 46

_____ involves behaving in ways that help followers achieve their potential through coaching,development,and mentoring.

A)Laissez-faire
B)Inspirational motivation
C)Idealized influence
D)Intellectual stimulation
E)Individualized consideration

Question 47

Which of the following leadership approaches represents the most active and effective one?

A)Laissez-faire
B)Contingent reward
C)Passive management-by-exception
D)Active management-by-exception
E)Transformational

Question 48

What is transformational leadership? Describe the "four I's" of transformational leadership.

Question 49

Which of the following is synonymous with charisma?

A)Laissez-faire
B)Inspirational motivation
C)Idealized influence
D)Intellectual stimulation
E)Individualized consideration

Question 50

Sandy believes in the philosophy of "If it ain't broke,don't fix it." She feels there are no actions needed until she receives complaints about someone's performance.Sandy can be described as which of the following?

A)Laissez-faire
B)Contingent reward transactional
C)Passive management-by-exception
D)Active management-by-exception
E)Transformational

Question 51

Describe the time-driven model of leadership using the seven factors.

Question 52

Transformational leadership has a _____ effect on performance.

A)strong positive
B)moderate positive
C)weak positive
D)weak negative
E)moderate negative

Question 53

_____ reduce the importance of the leader while simultaneously providing a direct benefit to employee performance.

A)Substitutes
B)Transactions
C)Role takings
D)Neutralizers
E)Enhancers

Question 54

Which of the following only reduce the importance of the leader with no beneficial impact on performance?

A)Substitutes
B)Transactions
C)Role takings
D)Neutralizers
E)Enhancers

Question 55

All of the following are leader neutralizers EXCEPT:

A)formalization.
B)inflexibility.
C)task stability.
D)spatial distance.
E)task feedback.

Question 56

Ron believes he has quite a unique style of leadership.He waits around for mistakes and errors from his employees and then takes corrective action as necessary.Ron's style can be described as which of the following?

A)Passive management-by-exception
B)Contingent reward transactional
C)Laissez-faire
D)Active management-by-exception
E)Transformational

Question 57

Describe the four leader decision making styles using examples.

Question 58

Transformational leadership has a _____ effect on commitment.

A)strong positive
B)moderate positive
C)weak positive
D)weak negative
E)moderate negative

Question 59

Differentiate between the different types of initiating and consideration behaviors.

Question 60

Which of the following involves behaving in ways that earn the admiration,trust,and respect of followers,causing followers to want to identify with and emulate the leader?

A)Inspirational motivation
B)Laissez-faire
C)Individualized consideration
D)Intellectual stimulation
E)Idealized influence