Deck 10: CPS As a Change Method

Question 1

Which statement is true of Isaksen and Tidd's review of change methods:

A)Many of the methods they reviewed were poorly researched.
B)Most methods were intended for use with one, very specific kind of task.
C)They identified more than 30 distinct methods that varied widely in breadth and purpose.
D)Most methods were relevant for complex, open-ended tasks that called for novel responses or solutions.

Answer 1

C

Question 2

When considering CPS as a Method for any task, the optimum application range for "level of complexity" and for "amount of ambiguity" is:

A)From the lower range of Moderate through High.
B)From Low through the upper range of Moderate.
C)Only for tasks that are High on these dimensions.
D)From the upper range of Moderate through High.

Answer 2

A

Question 3

Being deliberate and explicit in choosing a change Method has which benefit:

A)Helps you to avoid using the wrong approach or placing too much emphasis on process rather than content.
B)Supports intentional, purposeful decision making that balances content and process.
C)Ensures value consistency among people you select to work on the task.
D)Supports both qualitative and quantitative analysis methods.

Answer 3

B

Question 4

CPS is best considered for tasks that have these characteristics:

A)Tasks that are clearly defined with little ambiguity and a single "best solution."
B)Tasks that are complex, open-ended, and call for novel solutions.
C)Tasks that are ill-defined but probably have an existing, known solution.
D)Tasks that can be broken down into well-structured, single-solution challenges.

Question 5

Which statement is true about the way people respond to the experience of change:

A)People may be enthusiastic, uncertain, or threatened.
B)People are usually threatened by and resistant to change.
C)Most people embrace change if they accept that it is inevitable.
D)Most people resist change, but a small number embrace it enthusiastically.

Question 6

When considering CPS as a Method for any task, the optimum application range for "need for novelty" and for "openness of the task" is:

A)Low to moderate.
B)Moderate.
C)High.
D)Moderate to high.

Question 7

The Method dimension of Appraising Tasks offers what benefits in deciding when to use CPS for a task?

A)Guides you in determining the outcomes of CPS that can be evaluated in measurable terms.
B)Assists you in determining the amount of time to plan for a complete CPS session.
C)Enables you to choose particular analytic tools for data analysis for the Task.
D)Helps to ensure balanced consideration of process as well as content.