Deck 16: The Dark Side of Leadership

Question 1

Researchers found that first-line and midlevel managers spend more than 75% of their time dealing with conflict.

Answer 1

False

Question 2

Which of the following is not a component of the leadership vision?

A)Ideas
B)Edge
C)Operating principles
D)Expectations

Answer 2

C

Question 3

People get more involved in the leader's vision when ________ are used.

A)formal speeches
B)PowerPoint presentations
C)stories
D)long presentations

Answer 3

C

Question 4

The work performed at the executive level requires all team members to be present.

Question 5

In some situations, it is more constructive not to seek a win-win outcome.

Question 6

The accommodation approach to managing conflict involves giving in to someone else's concerns without any effort to accomplish one's own ends.

Question 7

Making a sports team run several laps around an athletic field would potentially be an example of punishment.

Question 8

Which of the following would not cause a conflict?

A)Groups members face uncertain demands.
B)Members are competing for rewards.
C)Teams have low levels of task interdependence.
D)Members of teams have strong differences in values and goals.

Question 9

The idea component of the leader's vision is always a solo effort by the leader.

Question 10

Which of the following is not one of the five general approaches to managing conflict?

A)Avoidance
B)Sharing
C)Negotiation
D)Competition

Question 11

One of Fisher and Ury's main points when talking about successful negotiation is to focus on positions not on interests.

Question 12

Correctly administered punishment does not cause emotional side effects.

Question 13

Researchers have found that _________ can cause a radical change in political power.

A)communication
B)conflict
C)negotiation
D)none of the above

Question 14

A leadership vision consists of six related components.

Question 15

Leaders should spend a lot of time worrying about edge even before the team's core values are defined.

Question 16

Leaders will be only as effective as the followers and teams they lead.

Question 17

Researchers have determined that conflict always has a negative effect on the team.

Question 18

A leaders credibility will erode if team members are not being held accountable for behavior that is misaligned with a team's operating principles.

Question 19

Winning a negotiation at your counterpart's expense will usually result in a long-term gain.

Question 20

The two components that make up capabilities are training and goal setting.

Question 21

Name the 2 dimensions Thomas used to describe the 5 approaches to conflict management. Also name those 5 approaches.

Question 22

Which of the following is a true statement about negotiation?

A)Negotiators should separate the people from the problem.
B)Win-win negotiation is always the best method of negotiation.
C)Negotiation generally involves only two people.
D)All of the above statements are true.

Question 23

Briefly define conflict and provide several potential causes of conflict in the organization.

Question 24

Name and describe the components of the model of performance commonly used to diagnose performance problems.

Question 25

A leadership vision consists of four related components. List and discuss each of these components and how they contribute to the vision.Ideas: The Future Picture

Question 26

Which of the following statements about executive teams are accurate?

A)Executive teams often are bogged down making operational decisions.
B)Because of their level in the organization, most executive teams are shielded from many of the resource constraints other teams face throughout the organization.
C)Not all the work that is done at the executive level requires all of the team (and sometimes not any of the team) to be present.
D)All of these are accurate statements.

Question 27

Compare and contrast the positive and negative effects of conflict in the organization.

Question 28

__________ is an approach to managing conflict that is characterized by a compromise between domination and appeasement.

A)Avoidance
B)Sharing
C)Collaboration
D)Accommodation

Question 29

Name and describe the five general approaches to managing conflict that were described by Thomas.

Question 30

Fisher and Ury offered several tips for successful negotiation. Name and briefly describe those tips.

Question 31

The model of performance is

A)Expectations = f (Performance X Capabilities X Opportunities X Motivation)
B)Performance = f (Expectations X Capabilities X Opportunities X Motivation)
C)Capabilities = f (Expectations X Performance X Opportunities X Motivation)
D)Performance = f (Expectations X Capabilities X Programs X Rewards)