Deck 7: Leadership Behavior

Question 1

A study of many firms reported that companies that used 360-degree feedback systems had a 10.6 percent increase in shareholder value.

Answer 1

False

Question 2

According to Hogan and Warrenfelz, the four major categories of competency models are interpersonal, intrapersonal, business and followership skills.

Answer 2

False

Question 3

Personality traits, values or intelligence must be inferred from behavior.

Answer 3

True

Question 4

The Leadership Pipeline is a useful model that exemplifies the progression of a manager from a task oriented leader to a people oriented leader.

Question 5

Which of the following leadership dimensions were identified by the Ohio State Studies?

A)Concern and initiating communication.
B)Consideration and initiating structure.
C)Goal emphasis and interaction support.
D)Work facilitation and assertiveness.

Question 6

Researchers at the University of Michigan considered job-centered and employee-centered behaviors to be at opposite ends of a single continuum of leadership behavior.

Question 7

White peers and subordinates generally gave about the same level of ratings for both black and white peers and bosses.

Question 8

Research shows that when a manager shares the results of their 360-degree feedback with followers and work on an action plan to improve their ratings, ratings do increase over time and in some cases, leadership productivity improves as well.

Question 9

There is a universal set of leader behaviors always associated with leadership success.

Question 10

Which of these refers to how much a leader is friendly and supportive toward subordinates?

A)Goal emphasis
B)Consideration
C)Initiating structure
D)Work facilitation

Question 11

Framing is the leadership competency of developing relationships that allow people to work together in the community across their differences.

Question 12

Leaders high in initiating structure engage in:

A)monitoring subordinates' performance levels.
B)speaking up for subordinates' interests.
C)caring about subordinates' personal situations.
D)showing appreciation for subordinates' work.

Question 13

The Leader Behavior Description Questionnaire was developed by Ohio State University researchers.

Question 14

The three components of community leadership include mobilization, framing and building social capital.

Question 15

Which of the following leadership questionnaires measured the extent to which leaders in industrial settings exhibited consideration and initiating structure behaviors?

A)LBDQ
B)LOQ
C)LBDQ-XII
D)SBDQ

Question 16

Leaders and followers use development plans as a road map for changing their own behaviors.

Question 17

According to the Leadership Grid, 1,1 leaders are the most successful in the workplace.

Question 18

Instruments providing 360-degree feedback to managers are particularly useful for leadership development.

Question 19

Goal emphasis and work facilitation relate to which of the following leadership behavior dimensions?

A)Job-centered
B)Employee-centered
C)Coaching
D)Mentoring

Question 20

The context and style of a leader's behavior are also factors that affect their ability to build teams.

Question 21

Compare and contrast the underlying assumptions of the Ohio State and University of Michigan studies.

Question 22

The two dimensions of the Leadership Grid are:

A)communication and listening.
B)concern for people and concern for production.
C)known to others and known to oneself.
D)introversion-extroversion and thinking-perceiving.

Question 23

Mobilization concerns:

A)allowing individuals to make choices about what they can purchase.
B)maintaining relationships that allow people to work together in a community across their differences.
C)helping a group recognize and define its opportunities and issues in ways that result in effective action.
D)strategic, planned purposeful activity to achieve clearly defined outcomes.

Question 24

Briefly describe what the term "Competency Models" refers to.

Question 25

Briefly describe the Leadership Grid model.

Question 26

Which of the following statements concerning 360-degree feedback systems is false?

A)Companies that used 360-degree feedback systems had a 10.6 percent decrease in shareholder value.
B)Most 360-degree feedback systems are designed to make comparisons between people.
C)360-degree feedback are data based and provide good development feedback.
D)It provides insight into self-perceptions and others' perceptions of leadership skills.

Question 27

Which of the following statements about 360-degree feedback systems is true?

A)360-degree feedback results affect behavioral change per se.
B)360-degree feedback are the only sources of "how" feedback for leadership practitioners.
C)360-degree feedback should be built around an organization's competency model.
D)It is mandatory for all leaders to receive 360-degree feedback.

Question 28

Which if the following skills and behaviors do not involve interacting with others and are among the most difficult to change.

A)Intrapersonal
B)Interpersonal
C)Leadership
D)Business

Question 29

Building social capital:

A)helps a community decide what needs to be done.
B)is the power of relationships shared between individuals.
C)is engaging a critical mass to take action to achieve a specific outcome.
D)helps a group decide how something needs to be done.

Question 30

Competencies concerned with analyzing issues, making decisions, financial savvy and strategic thinking constitute the:

A)intrapersonal skills category.
B)leadership skills category.
C)interpersonal skills category.
D)business skills category.

Question 31

Behaviors concerned with motivating subordinates to accomplish the task at hand are called:

A)interaction facilitation behaviors.
B)work facilitation behaviors.
C)goal emphasis behaviors.
D)leader support behaviors.

Question 32

What is community leadership? Give an example.

Question 33

Work facilitation behaviors deal with:

A)leaders acquiring and allocating resources.
B)leaders motivating subordinates to accomplish the task at hand.
C)leaders showing concern for subordinates.
D)leaders minimizing conflicts among followers.

Question 34

In terms of the Leadership Grid, leaders scoring 1,9 denotes:

A)low concern for people and high concern for production.
B)high concern for people and production.
C)high concern for people and low concern for production.
D)low concern for people and production.

Question 35

Community leaders:

A)have positional power.
B)can get tasks accomplished.
C)tend to have fewer resources.
D)can discipline followers who do not adhere to organizational norms.

Question 36

'Adequate organization performance is possible through balancing the necessity to get work out while maintaining morale of people at a satisfactory level.' In terms of the Leadership Grid, what leadership orientation does this signify?

A)Team management
B)Country Club management
C)Impoverished management
D)Middle-of-the-road management

Question 37

In general, researchers have reported that subordinates are more satisfied when:

A)leaders monitored results.
B)leaders set clear goals.
C)leaders exhibit a high level of consideration.
D)leaders explained what followers were to do.

Question 38

The leadership competency of helping a group or community recognize and define its opportunities and issues in ways that result in effective action is known as:

A)framing.
B)building social capital.
C)mobilization.
D)interaction facilitation.

Question 39

Which of the following is not a source for 360-degree feedback?

A)Peers
B)Self
C)Customers
D)Direct reports

Question 40

Compare and contrast consideration and initiating structure.

Question 41

The Leadership Grid can be considered an extension of the Ohio State and University of Michigan studies. Describe the Leadership Grid model and explain why it can be considered an extension of these studies.

Question 42

Compare and contrast intrapersonal skills with interpersonal skills.

Question 43

Compare and contrast the Ohio State and University of Michigan studies.The Ohio State studies described initiating structure and consideration as the key dimensions of leadership.

Question 44

What is framing and how does it help a community?

Question 45

Write a short note on the critical behavioral change question, 'Do leaders have plans in place for changing targeted behaviors?'

Question 46

What are the important gender issues with 360-degree feedback?