Deck 13: Civil Society Stakeholders

Question 1

Mothers Against Drunk Driving (MADD) is an example of an NGO.

Answer 1

True

Question 2

There are very few risks in partnering with an NGO.

Answer 2

False

Question 3

Philanthropic partnerships have supported and empowered NGOs.

Answer 3

True

Question 4

NGOs can confer legitimacy on government actions.

Question 5

NGOs are comprised of institutions that are supported by government.

Question 6

NGO concern with working conditions of employees in developing nations is an example of an economic societal issue.

Question 7

Oxfam,an international organization,has multiple partners in Kenya,including government.Oxfam is not a non-governmental organization (NGO) since it receives government support for some of its activities in this country.

Question 8

At one point in their history,NGOs focused their activities on lobbying.

Question 9

Partnerships with NGOs can enhance employees' sense of engagement with their employer.

Question 10

NGOs,because they are non-profits,do not have the need for codes of ethics.

Question 11

In very competitive markets,competitive advantage is best gained by resisting NGO pressure.

Question 12

Strategies used to counter resistance include capitulation.

Question 13

The corporation becomes the method by which outside stakeholders attempt to achieve non-market objectives.

Question 14

Non-governmental organizations are involved with economic,ethical,and environmental concerns.

Question 15

NGO-business partnerships work best when the corporate manager takes the lead in the relationship.

Question 16

An NGO in Canada is attempting to influence consumers consider the purchase fair trade products as Christmas gifts.Support for alternative product sources is a tactic of NGOs.

Question 17

In the past,NGOs would focus their efforts on influencing business activities directly; increasingly,they are focusing on influencing government policies regarding business.

Question 18

NGOs are in agreement that free trade is damaging for the developing nations.

Question 19

Some NGOs have been formed by industry to support positions favourable to the industry itself.

Question 20

A resistance response to NGO pressure is the most advantageous to businesses.

Question 21

The Internet is not considered a form of media.

Question 22

Canadian media is concentrated,having only one or a few owners.

Question 23

There is increasing fragmentation in the media.

Question 24

Most media-outlets in Canada are owned by private-sector enterprises.

Question 25

Corporation ABC is in a highly competitive industry.NGO pressure has been exerted to have this industry change its sourcing policies.ABC decides to publicly announce that it is the first in the industry to change in sourcing policy.Spar and LeMure define this as a ________ response type used to gain a _________ advantage over others in the industry.

A) resistance; preemption
B) capitulation; competitive
C) pre-emption; competitive
D) competitive; preemption
E) resistance; collective

Question 26

If a corporation places high value on its branding,a __________ response to NGO pressure is most logical.

A) resistance
B) capitulation
C) preemption
D) competitive
E) negotiated

Question 27

A business's response to social issues should be driven by the organization's core values.

Question 28

It is not very difficult to prove if the media is right-wing or left-wing in their political affiliations.

Question 29

A "think tank" is an organization that researches and analyzes various important social,economic,and political issues confronting society.

Question 30

Libel chill refers to the reluctance by business to share information with the media.

Question 31

One's religious beliefs influence their ethics and their managerial behaviour.

Question 32

The concern that there may be too many voices in the media is referred to as an issue of centralization.

Question 33

There is an obvious increase in the coverage of ethical issues relating to business in today's media sources.

Question 34

A non-governmental organization (NGO) has all the following characteristics,except:

A) Holds shared values or attitudes
B) Advocates for change
C) Is part of the private sector
D) Makes claims or demands that business take actions
E) An NGO is part of the executive branch of government

Question 35

The higher the transaction costs related to NGOs demands,the more likely a _________ response will be employed by a business.

A) resistance
B) capitulation
C) preemption
D) competitive
E) cooperative

Question 36

Confucianism is incompatible with most managerial practices in the western world.

Question 37

The social media is an online technology.

Question 38

All of the following are examples of tactics used by NGOs to influence ethical conduct of corporations,except:

A) Disrupting annual meetings
B) Building a community park
C) Occupancy of corporate premises
D) Boycotts
E) Picketing

Question 39

In recent years,according to this textbook author,business has taken on increased respectability in the media.

Question 40

Corporations,government,and other institutions in society set the social agenda,not the media.

Question 41

When a public relations officer at a corporation works hard to influence how the public will interpret a particular act or event,that PR specialist is said to be practicing:

A) Libel chill
B) Self-censorship
C) Media spin
D) Capitulation
E) Resistance

Question 42

Provide examples of three Canadian "think tanks".

Question 43

What are the six practical principles for business offered by the Catholic Church?

Question 44

Frank,who is on the board of directors of a large corporation,has asked that the public relations department develop a file of all the media reports on the corporation over the past five years.Frank is asking for an accounting of:

A) Corporate response
B) Media exposure
C) Media spin
D) Corporate reputation
E) Media legitimacy

Question 45

Business-NGO partnerships have the ability to do all of the following,except:

A) Build business leadership
B) Foster social, environmental, and economic success
C) Damage reputations
D) Alienate stakeholders
E) Quality for government donations

Question 46

Spiritual capital is a term which applies to all of the following,except:

A) Economic consequences of organized religion
B) Social consequences of religion
C) Economic consequences of spirituality
D) Social consequences of spirituality
E) Religious activism

Question 47

What are the issues that have arisen as a result of media ownership?

Question 48

Silva is considering a position in a company that promotes itself as being focused on spirituality in business.Spirituality,in this context,refers to:

A) An individual's sense of peace or purpose with him/herself and the connection to others and even nature that provides meaning to life and a sense of one's self.
B) Commitment to one of several organized religions.
C) The business itself is focused on provision of religious goods or services.
D) Religious commitment is a core element of managerial decision making.
E) Religious activism.

Question 49

Which of the following is not one of the key ingredients to defining the success of an NGO-business partnership?

A) They must show leadership.
B) The corporation must be open to change.
C) Must be committed.
D) Shared goals.
E) Business ability to ignore idealist NGO.

Question 50

The public relations department of a large multinational corporation has issued a press release regarding the recently announced acquisition of a small competitor.The press release highlights the multinational's record of high rates of employee retention following acquisitions over the past decade.The multinational is worried about law suits by laid off workers.This is an example of

A) Libel chill
B) Censorship
C) Media spin
D) Capitulation
E) Resistance

Question 51

Which of the following stakeholders can influence business?

A) Think tanks
B) Religious organizations
C) NGOs
D) Media
E) All of the above

Question 52

What is meant by "libel chill"?

Question 53

Business has become increasingly involved in education system.Which is not a factor in support of this involvement?

A) Business-education partnerships are mutually beneficial
B) Universities are the best source of training for students who will participate in the global marketplace
C) Efficiency will drive educational program decisions
D) Reduction in resources previously provided by government means that services would not be otherwise provided
E) As businesses will be hiring the students upon graduation, they should have input into what they are being taught

Question 54

All the following statements regarding the media are true,except:

A) Dealing with the media is part of the business manager's job
B) The social media has come to dominate knowledge dissemination
C) Print media may have a less immediate response to business news than television media
D) Access-to-information law is used by media
E) They cooperate fully with the NGO but not the business

Question 55

Jane is concerned regarding the concentration of media ownership.She compiles a daily list of news editorials that are reproduced in a minimum of 10 different outlets and prints these articles and their source online.Others who share her concerns add their commentary and submissions to her online record.Jane is the author of a(n):

A) Blog
B) Wiki website
C) Online edition of a mainstream news outlet
D) Podcast
E) Facebook account

Question 56

The social media does not include:

A) Blogs
B) Wiki websites
C) Online editions of mainstream news outlets
D) Podcasting
E) Twitter

Question 57

Which of the following is not an issue of current concern regarding media ownership,according to the textbook author?

A) Newspaper monopolies exist in some cities in Canada
B) Interlocking ownership between print and broadcasting media
C) Licensing process whereby some corporations are allegedly favoured over others
D) Concentration of ownership within print or broadcast media
E) Operation of newspaper chains

Question 58

What are some of the controversies surrounding the business involvement in the education system?

Question 59

Policy development institutes in Canada are not:

A) Think tanks
B) Research organizations
C) Lobbyists
D) Focused on influencing government policy
E) Representative of particular ideologies

Question 60

After studying business ethics and social responsibility throughout his university education,Brandon is considering seeking employment in a policy development institution.He is particularly interested in promoting issues of social and economic justice even if it isn't in the economic interest of the business community.He should consider applying to

A) C.D. Howe Institute
B) Canadian Centre for Policy Alternatives
C) Fraser Institute
C)D. Howe Institute
D) Centre for the Study of Living Standards

Question 61

Which three variables will influence the corporation's response to NGO activism?

Question 62

What are the four key ingredients,identified by a Canadian Business for Social Responsibility report,to defining the success of an NGO-corporate partnership?

Question 63

Under what circumstances are businesses more likely to listen and respond to NGOs?

Question 64

How is a corporation likely to respond to an NGOs demands,when transaction costs are high? Provide an example.