Deck 3: Workplace Settings

Question 1

What is the philosophy of hospice care?

A)To provide financial support
B)To provide emotional support
C)To provide respite care
D)To prolong the resident's life

Answer 1

B

Question 2

Which of the following is the correct definition of an acute illness?

A)A sudden illness from which a person is expected to recover
B)An ongoing illness for which there is no known cure
C)An illness that is slow or gradual in onset
D)An illness for which there is no reasonable expectation of recovery

Answer 2

A

Question 3

Jeanette's father has early-stage Alzheimer's.He lives with her and says he is lonely when she goes to work.Which program should Jeanette consider registering her father for?

A)An adult day program
B)A palliative care program
C)A mental health program
D)A convalescent program

Answer 3

A

Question 4

Bella, 14 years old, is on parole for public misconduct.She may require care from which of the following?

A)Long-term care
B)Mental health services
C)Assisted-living services
D)Care in a group home

Question 5

Which of the statements below is true of the different settings support workers work in?

A)The facilities are basically the same.
B)No matter what setting, a support worker will have the same responsibilities.
C)Each setting has different goals and services
D)Each setting has the same goals and services.

Question 6

Which statement about convalescent care is correct?

A)It is care provided in a group home.
B)It is also known as hospice care.
C)It is also known as subacute care.
D)It is also known as palliative care.

Question 7

Which of the following correctly describes an assisted-living residence?

A)Provides services to older adults.
B)Is for persons with terminal illnesses.
C)Provides complex, ongoing rehabilitation.
D)Is for persons with chronic mental health disorders.

Question 8

Thelma is quite independent but still needs some assistance with housekeeping.She would be a good candidate for which of the following facilities?

A)A long-term care facility
B)A group home
C)A retirement residence
D)A hospice

Question 9

Mr.Shah is being transferred to a hospice.Which of the following correctly describes a hospice?

A)A skilled nursing facility
B)A home health care agency
C)A health care program for persons who present a danger to themselves or others
D)A health care agency or program for persons with a terminal illness

Question 10

Ben will be working directly for a client.Which of the following should he consider first?

A)Getting clarifications regarding the terms of his employment in writing
B)Accepting a verbal agreement
C)Assuming that his client knows his (Ben's) scope of practice
D)That most clients request the same kind of work from a support worker

Question 11

Which of the following statements about long-term care facilities is correct?

A)They are not funded by provinces.
B)Medicare pays for some costs.
C)They are not licensed.
D)They are not regulated.

Question 12

Assisted-living residences provide all except which of the following?

A)Housing
B)Help with personal care
C)Complex medical care
D)Social activities

Question 13

What is another term for an ongoing illness that is slow or gradual in onset and for which there is no known cure?

A)An acute illness
B)A chronic illness
C)A terminal illness
D)A physical illness

Question 14

Rehabilitation and restorative care services are for people who are or have been all of the following except:

A)Ill
B)In palliative care
C)Injured
D)Disabled

Question 15

Enrico is addicted to illegal drugs.Which one of the following services would he require?

A)Mental health care services
B)Palliative care services
C)Acute care services
D)Long-term care services

Question 16

A new resident, Mrs.Curran, has just been admitted to a long-term care facility.What could the support worker do to assist her to feel comfortable?

A)Rearrange her furniture and personal belongings while she is out of the room.
B)Stay with her as long as possible.
C)Remove from the boxes only things you think she needs.
D)Respect Mrs.Curran by asking her where she wants her things placed.

Question 17

Supportive housing is sometimes referred to as which of the following?

A)Convalescent care
B)Long-term care
C)Assisted living
D)Adult day care

Question 18

Lori and Elinor have been looking after their sick grandmother for several years.They are getting very tired and need a break.Which type of service should they look into?

A)Hospice care
B)Long-term care
C)Respite care
D)Group home care

Question 19

Which of the following is a challenge that the support worker may face working in home care?

A)Working indirectly for the client
B)Working in a structured environment
C)Must be dependent on others for direction
D)Difficulty maintaining professional boundaries

Question 20

Which of the following is the correct term for a person who goes to the hospital for day surgery?

A)Outpatient
B)Client
C)Resident
D)Individual

Question 21

Katherine, a support worker, is assisting another support worker to care for a resident.While providing personal care, Katherine recognizes that her co-worker did not close the curtain.What is the first thing should Katherine do?

A)Continue with the task, as Katherine is just there to help.
B)Provide for privacy by closing the curtain.
C)Tell the supervisor.
D)Tell the support worker that dignity must be maintained at all times.

Question 22

Melissa has eight patients.She must provide three bed baths this morning.One client is upset, having slept badly; she has to shave one client; and another client is going out on a pass with his family in 15 minutes.How should she handle this situation?

A)Get the client who is going out ready first since his family will be waiting.
B)Ask for help from other support workers.
C)Leave the bed baths because they are not urgent.
D)Prioritize the care needs of each client and ask for help if necessary.

Question 23

Support workers may be employed in any unit in a hospital, including which of the following?

A)Critical care units
B)Long-term care units
C)Emergency departments
D)A and C

Question 24

While providing care in long-term care, it is important for the support worker to promote and respect the privacy of the client.Gerald, a support worker, demonstrates this by doing all except which of the following?

A)Carefully screening off the area and covering the client when providing personal care
B)Knocking on the door and announcing his presence before entering a client's room
C)Posting a "private" sign on the client's bedroom door
D)Keeping discussions about the client with co-workers confidential and professional

Question 25

Cheryl works in a palliative care unit in a busy hospital.She knows that one of the most important supportive measures includes which of the following?

A)Providing emotional support, like listening to clients share their feelings
B)Telling clients everything will be all right
C)Telling a client to not be so angry all the time
D)Providing support by telling clients that she feels sorry for them

Question 26

Community-based services include all of the following except:

A)Retirement residences
B)Schools
C)Community health centres
D)Doctors' offices