Deck 5: Ethics, Politics, and Diversity

Question 1

The power that gives you the ability to influence someone with something of value is:

A) Information power
B) Connection power
C) Charismatic power
D) All of the above
E) None of the above

Answer 1

E

Question 2

The use of your workplace computer for personal business is ethical if:

A) Everyone else at work is doing the same thing
B) You have completed your work assignment
C) You are doing it on your personal time (before or after work)
D) None of the above

Answer 2

D

Question 3

Powers that you may have at work include:

A) Reward power
B) Information power
C) Connection power
D) All of the above
E) None of the above

Answer 3

D

Question 4

The bases of power include:

A) Connection
B) Management
C) Authority
D) All of the above
E) None of the above

Question 5

Charismatic power includes:

A) Being valuable to others
B) Using your knowledge
C) Initiating conversation
D) All of the above
E) None of the above

Question 6

The only power that an individual cannot increase themselves is:

A) Reward power
B) Legitimate power
C) Charismatic power
D) Information power

Question 7

The act of meeting and developing relationships with individuals outside your immediate work area is referred to as:

A) Networking
B) Coercing
C) Communicating
D) All of the above
E) None of the above

Question 8

Power given to you from the company is called:

A) Legitimate power
B) Management power
C) Work power
D) All of the above
E) None of the above

Question 9

The three types of power that come from within are:

A) Connection, charismatic, and expert power
B) Coercive, reward, and connection power
C) Charismatic, information, and expert power
D) Legitimate, coercive, and connection power

Question 10

Issues that should be confidential include:

A) Client records
B) CEO's name
C) Company products
D) All of the above
E) None of the above.

Question 11

When you begin to obtain and utilize power, you are practicing:

A) Ethics
B) Politics
C) Reciprocity
D) All of the above
E) None of the above

Question 12

Ethics is:

A) Company policy
B) A standard of right and wrong
C) The law
D) All of the above
E) None of the above

Question 13

Activities that should not be done during work time include:

A) Using company supplies for non-business purposes
B) Taking personal telephone calls
C) Surfing the Internet for personal business
D) All of the above
E) None of the above

Question 14

The following may cause unethical behavior:

A) Your parents's honesty
B) Your religious views
C) Associating with people who shoplift
D) All of the above
E) None of the above

Question 15

Reward power:

A) Will enhance relationships with coworkers
B) Includes giving a coworker a note of appreciation
C) Includes giving a coworker praise for doing a job well
D) All of the above
E) None of the above

Question 16

Ethical behavior:

A) Is reflected in your dependability
B) Extends to how you deal with others
C) Is reflected in how you conduct yourself
D) All of the above
E) None of the above

Question 17

Ethical behavior is a reflection of the influences of:

A) Friends
B) Family
C) Coworkers
D) All of the above
E) None of the above

Question 18

Your obligation to not share information with individuals with whom the business is of no concern is referred to as:

A) Implied confidentiality
B) Ethics
C) Policy
D) All of the above
E) None of the above

Question 19

Not everyone at work has power because power is derived from:

A) A person's level of education
B) The company
C) Others
D) None of the above

Question 20

Confidential issues at work include:

A) Reports, client matters, and employee information
B) Anything your boss tells you not to share
C) Both A and B
D) None of the above

Question 21

The way a company's employees behave is referred to as:

A) Ethics
B) Policy
C) Corporate culture
D) All of the above
E) None of the above

Question 22

The first level of ethics is:

A) Decision making
B) Choice
C) The law
D) All of the above
E) None of the above

Question 23

The third level of ethics is checking if a behavior:

A) Is fair
B) Is legal
C) Affects your conscience
D) All of the above
E) None of the above

Question 24

The second level of ethics is checking if a behavior:

A) Is fair
B) Is legal
C) Affects your conscience
D) All of the above
E) None of the above

Question 25

Most people think of diversity as:

A) Something that should not be discussed
B) A racial issue
C) Not being a problem
D) All of the above
E) None of the above

Question 26

A person's conscience:

A) Internally reminds a person of right and wrong behavior
B) Makes the person feel badly when he or she makes a poor choice
C) Is the third level of ethical decision making
D) All of the above

Question 27

A good way to increase expert power is to:

A) Share your knowledge with coworkers
B) Attend seminars
C) Both A and B
D) None of the above

Question 28

One of the three primary messages regarding workplace diversity is:

A) Ignore ideas from others
B) Treat everyone with respect and professionalism
C) Diversity should always be an issue at work
D) All of the above
E) None of the above

Question 29

Creating debts and obligations for doing something is called:

A) Politics
B) Reciprocity
C) Ethics
D) All of the above
E) None of the above

Question 30

The concept of fairness means:

A) Everyone is happy with the decision
B) No one is happy with the decision
C) Nearly everyone is happy with the decision
D) An unbiased and impartial decision was made

Question 31

Which commission enforces laws that protect individuals from workplace discrimination?

A) The Workforce Commission
B) The Nondiscrimination Commission
C) The Equal Employment Opportunity Commission
D) All of the above
E) None of the above

Question 32

A conflict of interest occurs when you are in a position to influence a decision:

A) That will make a change in the company
B) From which you could benefit directly or indirectly
C) That others do not agree with
D) All of the above
E) None of the above

Question 33

In the workplace:

A) Utilize power
B) Increase your power
C) Recognize power
D) All of the above

Question 34

A company that wants to be proactive and decrease unethical temptation should have and enforce:

A) Corporate culture
B) An ethics statement
C) Politics
D) All of the above
E) None of the above

Question 35

Reciprocity is:

A) Creating debts and obligations for doing something
B) Keeping a mental scorecard of who "owes" you a favor at work
C) Both A and B
D) None of the above

Question 36

Which of the following is considered company theft?

A) Taking a pen from work for home use
B) Taking extra-long breaks
C) Using company time to surf the Internet
D) All of the above
E) None of the above

Question 37

It is best to avoid workplace politics because:

A) Only mean people get involved in politics at work
B) Only those in authority win
C) Both A and B
D) None of the above

Question 38

Differences among coworkers in the workplace is called:

A) Workplace culture
B) Workplace diversity
C) Workplace communication
D) All of the above
E) None of the above

Question 39

Networking is an excellent method of increasing your ________ power.

A) Information
B) Expert
C) Connection
D) All of the above

Question 40

If your company does business with your relative, there is a conflict of interest:

A) Only if you personally benefit
B) There is no conflict if your boss says it's acceptable for you to benefit.
C) If the company finds out you are related to the vendor
D) None of the above

Question 41

Making a generalized image of a particular group or situation is:

A) Prejudice
B) Perception
C) Stereotyping
D) All of the above
E) None of the above

Question 42

Typically, at work, prejudice is:

A) Ignored
B) Not shown
C) A negative attitude or opinion
D) All of the above
E) None of the above

Question 43

We sometimes make the following assumption based on people's language differences and:

A) Social customs
B) Intelligence
C) Economic status
D) All of the above
E) None of the above

Question 44

Although people are different, we must:

A) Use diversity as a means of resolving conflict
B) Remind coworkers of these differences
C) Treat everyone with respect and professionalism
D) All of the above

Question 45

Any of the following may be considered discrimination:

A) Touching another person
B) Offering a promotion for sexual favors
C) Jokes
D) All of the above
E) None of the above

Question 46

When we attach labels to others:

A) The others may live up to the standards of the label
B) We will watch for supporting behaviors of the label
C) The others may live down to the standards of the label
D) All of the above
E) None of the above

Question 47

Examples of various cultures include:

A) Age
B) Geographic location
C) Economic status
D) All of the above
E) None of the above

Question 48

One's understanding or interpretation of reality is:

A) Prejudice
B) Perception
C) Stereotyping
D) All of the above
E) None of the above

Question 49

________ refers to different behavior patterns among various groups.

A) Culture
B) Education
C) Race
D) All of the above
E) None of the above

Question 50

If someone tells a joke that offends you, you should:

A) Laugh
B) Let the person know you were offended
C) Walk away
D) All of the above
E) None of the above

Question 51

The law that protects individuals from workplace discrimination is called the:

A) Legal Employment Act
B) Civil Rights Act
C) Fair Labor Act
D) All of the above
E) None of the above

Question 52

Stereotyping is:

A) A negative image of a group
B) Good for the workplace
C) A positive image of a group
D) All of the above
E) None of the above

Question 53

Stereotyping:

A) Is making a generalized image of a particular group or situation
B) Should not be used in a negative manner
C) Often results in prejudice
D) All of the above

Question 54

________ refers to a group of individuals with certain physical traits.

A) Education
B) Race
C) Culture
D) All of the above
E) None of the above

Question 55

A favorable or unfavorable judgment or opinion toward an individual or group based on understanding of that individual or group is:

A) Stereotyping
B) Perception
C) Prejudice
D) All of the above
E) None of the above

Question 56

When we describe an individual or group of individuals, we are:

A) Stereotyping
B) Gossiping
C) Labeling
D) All of the above
E) None of the above

Question 57

Title VII of the Civil Rights Act was the foundation of laws that protect employees from discrimination in the areas of:

A) Hate crimes and sexual orientation
B) Hiring, wages, and promotion
C) Physical and mental disabilities
D) All of the above

Question 58

Race includes:

A) People with certain physical traits
B) Making generalized images of a particular group
C) People with different behavior patterns
D) All of the above

Question 59

Acting against someone based on race, age, gender, religion, or disability is:

A) Diversity
B) Perception
C) Labeling
D) All of the above
E) None of the above

Question 60

Prejudice:

A) Is something that not everyone harbors in some way or another
B) Rarely results in discrimination at work
C) Is a judgment or opinion toward an individual based on perception
D) Is a form of culture

Question 61

Cultural differences include:

A) The treatment of individuals based on age and gender
B) Religious influences
C) Both A and B
D) None of the above

Question 62

An invisible barrier that frequently makes executive positions off limits to females and minorities is referred to as:

A) Diversity
B) Glass ceiling
C) Discrimination.
D) All of the above
E) None of the above

Question 63

Cultural differences:

A) Can result in improved workplace relationships
B) Provide learning opportunities that stimulate creativity
C) Have a positive and negative impact on business
D) All of the above

Question 64

A statement to remind employees that differences in the workplace should be an asset and not a form of prejudice is a:

A) Law
B) Policy
C) Diversity statement
D) All of the above
E) None of the above

Question 65

Ethical behavior starts with you.

Question 66

Diversity statements:

A) Are a means of eliminating workplace harassment
B) Remind employees that diversity in the workplace should be an asset
C) Remind employees that diversity in the workplace is a form of prejudice and stereotyping
D) None of the above

Question 67

Confidential issues are not considered private matters at the work place.

Question 68

If you are uncertain about sharing confidential information, check with your boss first.

Question 69

Ethics is not affected by outside influences.

Question 70

If your religion negatively impacts performance:

A) Quit your job
B) Ignore it
C) Address the issue
D) All of the above
E) None of the above

Question 71

If you inadvertently offend someone based upon a cultural difference (such as a difference in hand gestures):

A) Do not repeat the behavior
B) Find out what you did that was considered offensive
C) Apologize
D) All of the above
E) None of the above

Question 72

It is important to identify who and what determines what is morally right and wrong.

Question 73

It is acceptable to borrow money from the petty cash fund for lunch as long as you replace it by the next day.

Question 74

Labeling:

A) Is when we describe ourselves based upon past actions
B) Results in supporting assumptions
C) Is when we attach only positive labels to groups
D) None of the above

Question 75

Ethical behavior starts with your family's behavior.

Question 76

It is inappropriate to spend your work time on non-company activities.

Question 77

The glass wall is:

A) The same as the glass ceiling
B) A form of workplace discrimination
C) Provided by proactive companies as a means of eliminating workplace discrimination
D) An anti-discrimination policy

Question 78

Issues such as policies and procedures at work should be kept confidential.

Question 79

Cultural differences include:

A) Family
B) Age
C) Religious influences
D) All of the above
E) None of the above

Question 80

In business, learning about other cultures will result in:

A) Respecting others
B) Stimulating creativity
C) Insights into new markets
D) All of the above
TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false.