Deck 7: Listening and Responding in Groups

Question 1

All of the following statements are characteristics of people who have prejudices EXCEPT

A)those who deny opportunities granted to certain groups of people such as employment,equal rights,and housing.
B)those whose beliefs about others are rarely based on extensive experience and firsthand knowledge.
C)those who have irrational feelings or dislike for certain groups.
D)those who justify negative feelings toward members of certain groups.
E)Those who have negative attitudes about people that are based on faulty stereotypes.

Answer 1

A

Question 2

Alyssa tends to focus on details of the group project.She prefers to concentrate on one task at a time.Of all the group members,Alyssa is very practical and realistic.Which Myers-Briggs personality trait best describes Alyssa?

A)Sensor
B)Thinker
C)Intuitive
D)Perceiver
E)Feeler

Answer 2

A

Question 3

Believing a generalization about a group of people that oversimplifies their characteristics is an example of

A)ethnocentrism.
B)prejudice.
C)stereotyping.
D)discrimination.
E)acceptance.

Answer 3

C

Question 4

The act of excluding people who are different from opportunities granted to others is an example of

A)ethnocentrism.
B)prejudice.
C)stereotyping.
D)discrimination.
E)acceptance.

Question 5

Ahmed is always the most organized member of his group.He encourages the group to plan ahead,never misses a deadline,and develops lengthy "to do" lists of tasks for the group to follow.Which Myers-Briggs personality trait best describes Ahmed?

A)Sensor
B)Judger
C)Intuitive
D)Perceiver
E)Thinker

Question 6

According to the Layers of Diversity graphic in your text,there are three levels of diversity in every group.Which of the following dimensions is included in the third (external)dimension?

A)Personality and values
B)Race and age
C)Physical characteristics and abilities
D)Education and religion
E)Sexual orientation

Question 7

People who have biased beliefs about group members that are not based on direct experience and firsthand knowledge or have irrational feelings of dislike and even hatred for certain groups would be classified as

A)ethnocentric.
B)stereotypical.
C)prejudiced.
D)discriminatory.
E)racist.

Question 8

According to Layers of Diversity graphic in your text,there are three levels of diversity in every group.Which of the following dimension is included in the second (internal)dimension?

A)Appearance
B)Gender
C)Income
D)Marital status
E)Religion

Question 9

The concept of collective intelligence refers to a set of unique set of characteristics that produces "smart" groups that are more likely to succeed.Which of the following features is essential for a group to develop,sustain,and enhance its collective intelligence?

A)High IQ scores
B)High cohesiveness
C)Similarities in member personalities and values
D)At least one female member
E)At least one male member

Question 10

The opposite preference to a judger in the Myers-Briggs Type Indicator is

A)an extrovert.
B)an intuitive.
C)a sensor.
D)a thinker.
E)a perceiver.

Question 11

Jason appears to be a very private person.He carefully thinks about what he is going to say before speaking.He enjoys the group but would prefer to work alone.Which Myers-Briggs personality trait best describes Jason?

A)Extrovert
B)Introvert
C)Perceiver
D)Judger
E)Sensor

Question 12

According to The Institute for Global Ethics,the following are core global values EXCEPT

A)love.
B)truthfulness.
C)peace.
D)fairness.
E)freedom.

Question 13

Even when everyone else in the group is upset or confused,Anthony stays cool,calm,collected,and objective.He doesn't mind making tough decisions and can't understand why other group members get upset about things that are not relevant to the issue under discussion.In most situations,Anthony thinks it is more important to be right than liked.Which Myers-Briggs personality trait best describes Anthony?

A)Extrovert
B)Sensor
C)Intuitive
D)Thinker
E)Perceiver

Question 14

Oscar is very outgoing and tends to talk more than others during group discussions.He enjoys working in the group and encourages others to get involved.Which Myers-Briggs personality trait best describes Oscar?

A)Thinker
B)Extrovert
C)Feeler
D)Introvert
E)Sensor

Question 15

Which of the following traits in the Big Five Personality Traits is also in the Myers- Briggs Type Indicator?

A)Extroversion
B)Neuroticism
C)Agreeableness
D)Conscientiousness
E)Openness to experience

Question 16

The belief that all Latinos are highly emotional is an example of which obstacle to understanding others?

A)Prejudice
B)Stereotype
C)Discrimination
D)Ethnocentrism
E)Bias

Question 17

People who believe that their culture is better than other cultures or that their culture should be the role model for other cultures would be classified as

A)ethnocentric.
B)stereotypical.
C)prejudiced.
D)discriminatory.
E)racist.

Question 18

Jasmin is bored by facts and details; he prefers to focus on the big picture.He values creativity,inspiration,innovation,theories,and abstract information.Which Myers-Briggs personality trait best describes Reggie?

A)Sensor
B)Judger
C)Perceiver
D)Thinker

Question 19

Kim is people-oriented.She wants everyone in the group to get along.She often spends extra time helping other group members.Which Myers-Briggs personality trait best describes Kim?

A)Sensor
B)Thinker
C)Intuitive
D)Perceiver
E)Feeler

Question 20

In the homogeneous ↔ heterogeneous group dialectic,homogeneous refers to

A)a group composed of members who are different from one another.
B)a group composed of members who are the same or similar.
C)a group of Baby Boomers and Millennials.
D)a group liberal and conservative politicians.
E)a group with different religious beliefs.

Question 21

What strategy is more like to motivate a Perceiver in your group?

A)Provide an agenda and deadlines.
B)Set clear goals.
C)Keep the time frame open.
D)Keep meetings short and relevant.
E)Set standards and expectations.

Question 22

In cultures with masculine values,

A)men and women are supposed to be assertive,tough,and focused on material success.
B)women are supposed to focus on material success.
C)women are supposed to be modest and tender.
D)men are supposed to be more concerned with the quality of life.
E)men and women share equal responsibility for household chores.

Question 23

Which of the following statements would be made by someone from a low-context culture?

A)I rely on facial expressions to interpret what others mean.
B)Feelings are a valuable source of information.
C)I try to maintain harmony in my communication with others.
D)I like to be accurate,clear,and direct when I talk to others.
E)I communication in an indirect fashion.

Question 24

All of the following communication behaviors are discussed in Cheris Kramarae's Muted Group Theory EXCEPT

A)power imbalances affect the quantity and quality of group participation by women as well as the poor and other minorities.
B)the English language is manmade.
C)women should avoid challenging men in positions of power.
D)women should become more politically active.
E)male dominance limits freedom of expression by women,the poor,and other minorities.

Question 25

According to Hofstede's dimensions of culture,which country is ranked No.1 in terms of masculine values?

A)The United States
B)Japan
C)Italy
D)Mexico
E)Israel

Question 26

Which cultural dimension would be characterized by the following components: (1)subordinates should be consulted; (2)privileges and status symbols are frowned upon; (3)parents treat their children as equals; and (4)teachers expect students to express their opinions in class?

A)Individualism
B)Collectivism
C)Uncertainty avoidance
D)Low power distance

Question 27

According to Hofstede,the people of Japan,Venezuela,and Hungary live in a(n)culture.

A)individualistic
B)high power distance
C)low power distance
D)masculine orientation
E)short-term time orientation

Question 28

Which of the following countries rank near the top of the list of high power distance cultures?

A)Guatemala
B)Israel
C)Austria
D)Denmark
E)New Zealand

Question 29

In high-context cultures,messages are generally

A)clear and factual.
B)implied and context-specific
C)explicit.
D)opinionated.
E)objective.

Question 30

High power distance cultures are characterized by beliefs that

A)power distinctions are minimized.
B)assertiveness is a valuable skill.
C)all people are not created equal.
D)there should be no more rules than are strictly necessary.
E)people in positions of power should be compassionate.

Question 31

In which parts of the world are countries most likely to have a short-term time orientation?

A)Central and South America
B)Asia
C)Southern Africa
D)Northern Europe and North America
E)Northern Africa

Question 32

Members from ________________cultures communicate more freely in virtual teams where interaction do not occur in real time and when anonymous input is possible

A)Individualistic-Collectivistic
B)High Power Distance
C)Feminine Oriented
D)Short-Time Oriented
E)High-Context

Question 33

Which generation is described as follows: they are confident and have high self-esteem,are collaborators who favor teamwork,and generally like keeping their career options open.

A)Traditionalists
B)Boomers
C)Generation Xers
D)Millennials
E)Builder Generation

Question 34

Which of the following groups of countries is the most collectivist?

A)Australia,Canada,and New Zealand
B)Central and South America
C)Italy,Denmark,and Sweden
D)The United States and Great Britain
E)Holland,Belgium,and France

Question 35

In which of the following cultural dimensions does the United States rank highest in the world?

A)Individualism
B)Collectivism
C)High power distance
D)Low power distance
E)High context

Question 36

In cultures,people are more dependent on language than nonverbal cues and the nature of relationships to express what they mean.

A)high power distance
B)short-term time orientation
C)low-context
D)low power distance
E)high-context

Question 37

Collective Intelligence is a phenomenon that explains why some groups perform better than other groups that are literally "smarter." The members of these smarter groups may have average levels of intelligence rather than high IQs.Which component of collective intelligence accurately reflects a somewhat surprising gender dimension?

A)Groups with male members outperform all-female groups.
B)Male members give and take criticism constructively without becoming defensive.
C)Women are willing to take on dictatorial or dominating roles.
D)Groups with female members outperform all-male groups.
E)Groups in which women and men with high IQs who also dominate discussions are not very intelligent.

Question 38

People who share beliefs such as "It is the duck that squawks that gets shot" or "Seeing is better than hearing" would be characterized as members of a culture.

A)individualistic
B)high-context
C)short-term time orientation
D)low-uncertainty
E)high-power

Question 39

Collectivist cultures place greater value on

A)uncertainty.
B)esteem and self-actualization needs.
C)personal freedom.
D)collaboration and cooperation.
E)directness of communication.

Question 40

Which characteristics are common in short-term time cultures?

A)Members like to concentrate on one job before moving to another.
B)Members are frequently late for appointments.
C)Members like thinking about several tasks at one time.
D)Members feel comfortable holding two or three conversations at the same time.
E)Relationships are far more important than schedules.

Question 41

Prejudices are based on extensive and direct experience as well as personal,firsthand knowledge about a group of people..

Question 42

According to Stephen Prothero,_____% of respondents to a survey about religion could not name even one of the four Gospels.

A)80
B)50
C)90
D)40
E)25

Question 43

Discrimination describes how we act out and express prejudices..

Question 44

Member diversity helps groups make better decisions because it adds perspectives that would otherwise be absent..

Question 45

If you are a member of Generation X or are a Millennial,you can create a more supportive climate and productive group when working with Baby Boomers if you

A)explain that you are knowledgeable,have a lot of experience,and that Baby Boomers can learn from you.
B)get to the point and state your needs and objectives clearly.
C)communicate face-to-face with Baby Boomers rather than relying completing on email and texting.
D)recognize that Baby Boomers may not spend as many hours at work as you do,but will still get the job done.
E)micromanage the work of Baby Boomers

Question 46

The second or middle layer of diversity in the text's Levels of Diversity graph represents internal dimensions over which you have no control such as religion,marital status,and educational background..

Question 47

American Indian tribes,African Americans,Hispanic/Latino Americans,Asian Americans,Arab Americans,Irish Americans,and members of large and small religious groups are all examples of co-cultures..

Question 48

Which generation is described as follows: They are workaholics who are willing to challenge the status quo and are politically adept on the job.They believe they are always right,but are willing to work hard to get what they want.

A)Traditionalists
B)Boomers
C)Generation Xers
D)Millennials
E)Builder Generation

Question 49

The terms diversity and culture mean the same thing..

Question 50

Although a group's goal may have nothing to do with religion,members should be sensitive to the religious beliefs of others..

Question 51

Four barriers to working in diverse groups are ethnocentrism,stereotyping,prejudice,and discrimination..

Question 52

Stereotypes often lead to prejudices..

Question 53

There are more than religions in the world.

A)4,000
B)400
C)6,000
D)40,000
E)60

Question 54

Deep diversity promotes synergy and enhances productivity..

Question 55

Ethnocentrism is a generalization about a group of people that oversimplifies their characteristics..

Question 56

Which generation has been described as follows: Two world wars and the Great Depression taught this generation how to live within limited means.

A)Traditionalists
B)Boomers
C)Generation Xers
D)Millennials
E)Net Generation

Question 57

When groups are too much alike,they may more difficult to learn more and stay current because members bring less new information..

Question 58

All of the following are strategies for adapting to diversity EXCEPT

A)be mindful.
B)practice ethnocentrism.
C)adapt to others.
D)actively engage others.
E)perspective taking.

Question 59

An individual has no control over the internal dimension of diversity..

Question 60

A culture is a learned set of shared interpretations about beliefs,values,and norms that affect the behaviors of a relatively large group of people..

Question 61

According to the Myers-Briggs Type Indicator,sensor is the opposite personality trait preference of intuitive..

Question 62

In low power distance cultures,members accept major differences in power as normal,assuming that all people are not created equal..

Question 63

Sensor personalities in the Myers-Briggs typology prefer to deal with details..

Question 64

Perceivers value organization and structure..

Question 65

The statement "Men are good at home repairs,while women are good at home decorating" is an example of

A)ethnocentrism.
B)stereotyping.
C)prejudice.
D)discrimination.
E)internalized oppression.

Question 66

About 70% of the world's population regards independence and individualism as a more important value than collectivism..

Question 67

In collectivist cultures,there is greater readiness to cooperate with group members..

Question 68

A collectivist perspective is more suited for group work than an individualistic perspective..

Question 69

In group discussions,introverts find it hard to both absorb all the information and formulate an immediate opinion about it..

Question 70

According to survey data,most cultures in the world put greater value on individualism over collectivism..

Question 71

Intuitives focus on the big picture..

Question 72

According to the Myers-Briggs Type Indicator,perceivers value flexibility,dislike deadlines,and often do their work at the last minute..

Question 73

Generally,the individualism/collectivism dimension is the most important factor distinguishing one culture from another..

Question 74

Low power distance cultures include those in Israel,New Zealand,and Denmark..

Question 75

The Myers-Briggs Type Indicator looks at the different ways in which people prefer to use their minds: specifically,the way they perceive and the way they make judgments..

Question 76

Four of Geert Hofstede's cultural dimensions are individualism-collectivism,power distance,uncertainty avoidance,and masculine-feminine orientation..

Question 77

Feelers tend to be more people oriented and seek group harmony..

Question 78

The ideal group would be composed of members who represent the Myers-Briggs personality type of extroverted thinker..

Question 79

The statement "I don't want a person with disabilities working on our group project" is an example of

A)ethnocentrism.
B)stereotyping.
C)prejudice.
D)discrimination.
E)internalized oppression.

Question 80

To someone from a collectivist culture,a U.S.communicator's style and behavior may be viewed as selfish,arrogant,antagonistic,power-hungry,ruthless,and impatient..