Deck 7: Understanding Interpersonal Relationships

Question 1

The Johari Window looks at which two interpersonal communication dimensions?

A) openness and closedness
B) inclusion and affection
C) ability to listen and ability to talk
D) willingness to self-disclose and receptivity to feedback
E) availability for others and desire to grow relationally

Answer 1

D

Question 2

According to Mark Knapp and Anita Vangelisti's stages of intimate relationships, which stage is characterized by a statement such as "I don't like early rock and roll music; I'd rather listen to classical music"?

A) experimenting
B) differentiating
C) intensifying
D) avoiding
E) circumscribing

Answer 2

B

Question 3

Which of the following behaviors should you initially avoid, if you want to show and generate liking during the process of romancing another person?

A) Include the other person in a variety of social activities.
B) Ask questions and encourage the other person to share personal information.
C) Ask the other person to do you a favor.
D) Present yourself as a positive, interesting, and dynamic person.
E) Seek and demonstrate similarities in tastes, interests, and attitudes.

Answer 3

C

Question 4

According to Mark Knapp and Anita Vangelisti's stages of intimate relationships, which stage is characterized by the joining of personalities, opinions, and behaviors so that the two individuals become a recognized couple?

A) initiating
B) experimenting
C) intensifying
D) integrating
E) bonding

Question 5

Which pane of the Johari Window is represented in the following example? You never know what Jen is going to say. And what she says often elicits strong negative reactions from others. She may blurt out embarrassing personal details about her love life or upset other people by telling "the truth" (as she sees it) about their work or appearance.

A) open area
B) hidden area
C) blind area
D) dialectic area
E) unknown area

Question 6

What kind of question is being asked in the following example: "What do you think of Dr. Pearson's course and assignments?"

A) open-ended question
B) controlling question
C) closed-ended question
D) opinion question
E) turn-taking question

Question 7

Every time Alex discusses the project with Walter, he talks about how several attempts have been made to begin it within the last five years and that they all failed. Which ineffective self-disclosure technique is Alex demonstrating?

A) disclosing on your feelings, not just the facts
B) being descriptive, not judgmental
C) focusing on the past, not the present
D) adapting to the person and context
E) being sensitive to the others' reactions

Question 8

What type of question is being asked in the following example: "Is this class required for your major?"

A) open-ended question
B) controlling question
C) closed-ended question
D) opinion question
E) turn-taking question

Question 9

William Schutz's Fundamental Interpersonal Relationship Orientation (FIRO) Theory focuses on three

A) personality types: abdicrat, democrat, and autocrat.
B) interpersonal needs: need for security, belongingness, and esteem.
C) interpersonal needs: need for inclusion, control, and affection.
D) conflict styles: avoidance, compromise, and competition.
E) impression management strategies: ingratiation, self-promotion, and supplication.

Question 10

Which answer describes what happens when a limited number of people, usually two, interact and generate meaning using verbal and nonverbal messages?

A) small group communication
B) presentational communication
C) interpersonal communication
D) mass communication
E) intrapersonal communication

Question 11

If the size of your __________ area in the Johari Window is small, it indicates that you are unwilling to self-disclose and are not receptive to feedback. Two things may explain this window size. Your relationship may be new or the relationship may be longstanding, but shallow.

A) open
B) hidden
C) blind
D) dialectic
E) unknown

Question 12

In 1960, almost half of all of the families in the United States were _______ families.

A) nuclear
B) step
C) single-parent
D) married without children
E) unmarried with children

Question 13

A __________________ is an interaction, often informal, in which we exchange speaking and listening roles with another person.

A) communication situation
B) control need
C) closed-ended question
D) conversation
E) turn-taking cue

Question 14

Intimacy, the feeling or state of knowing someone deeply, occurs in

A) romantic relationships.
B) friend relationships.
C) intellectual relationships.
D) professional relationships.
E) all of the above

Question 15

John Gottman, who studies the value and consequences of close personal relationships and marriages offers several conclusions drawn from his own and others' research. Which of the following answers is not one of these conclusions?

A) People with good friends usually have less stress.
B) People with good friends usually live longer.
C) People who have good marriages live longer than those who don't.
D) The length of your life is determined far more by the state of your close relationships than by genetics.
E) The length of your life is determined far more by genetics than by the state of your close relationships.

Question 16

As Steven continued to talk about the problem he was having at work, his wife leaned forward in her chair, provided direct eye contact, and started to open her mouth to say something. His wife's behavior represents which type of cue?

A) open-ended cue
B) controlling cue
C) turn-yielding cue
D) turn-requesting cue
E) turn-taking cue

Question 17

According to Mark Knapp and Anita Vangelisti's stages of intimate relationships, which stage is characterized by a couple decreasing the amount of time they communicate with one another and not talking about important topics when they do communicate?

A) differentiating
B) circumscribing
C) stagnating
D) bonding
E) terminating

Question 18

Which pane of the Johari Window is represented in the following example? Psychologists are trained to pay careful attention to clients' verbal and nonverbal behavior without revealing their own personal feelings about the client.

A) open area
B) hidden area
C) blind area
D) dialectic area
E) unknown area

Question 19

According to research by Oxford University professor Robin Dunbar, the part of our brain "used for connscious thought and language . . . limits us to managing __________ friends, not matter how sociable we are."

A) 50
B) 100
C) 150
D) 250
E) 500

Question 20

In 2010, nearly one-quarter of all families in the United States were _________ families.

A) nuclear
B) step
C) single-parent
D) adoptive
E) married without children

Question 21

In terms of emotional support strategies, what type of comforting message would you be using if you say "I know you can deal with this-as you have many times before"?

A) communicating your intentions clearly
B) protecting the other person's self-esteem
C) offering person-centered messages
D) providing sympathy
E) none of the above

Question 22

In terms of Gibb's concept of communication climate, what type of response is illustrated in the following statement? "If you don't mind, I have some ideas about how we might resolve this issue differently. It may help."

A) superiority
B) problem-orientation
C) certainty
D) neutrality
E) empathic

Question 23

Why type of jealousy may occur when a person learns that his/her romantic partner has, in fact, been unfaithful?

A) unjustified jealousy
B) suspicious jealousy
C) basic jealousy
D) reactive jealousy
E) absent jealousy

Question 24

Medical researchers have found a link between relationships and physical health.

Question 25

Which dimension of Social Penetration Theory is illustrated by the difference between telling someone "You're OK" and telling someone "I love you"?

A) height
B) depth
C) breadth
D) frequency
E) length

Question 26

Which theory uses the metaphor of an onion to describe the self-disclosure process?

A) Relational Dialectics Theory
B) Social Penetration Theory
C) Communication Privacy Management Theory
D) Johari Window Model
E) Psychoevolutionary Emotion Theory

Question 27

In terms of emotional support strategies, what is the goal of person-centered messages?

A) to communicate your intentions clearly so that the other person knows you want to be helpful and supportive
B) to protect the other person's self-esteem
C) to encourage and praise the other person
D) to help the other person develop a deeper understanding of the problem so they take on the task of solving or coping with it
E) to intensify the perceived sincerity of your response by emphasizing your desire to help solve the problem for the other person

Question 28

Which answer represents the following principle of emotional intelligence? You notice whether you have raised your voice because you are angry or surprised.

A) develop self-awareness
B) manage your emotions
C) motivate yourself
D) listen to others
E) help others help themselves

Question 29

Robert Plutchik's Psychoevolutionary Emotion Theory helps explain the development and meaning of emotions. Which of the following answers is not one of Plutchik's primary emotions?

A) fear
B) anger
C) disgust
D) joy
E) love

Question 30

Which communication strategy for addressing jealousy is represented in the following example? Darren explains to Stephanie why her frequent conversations with their neighbor make him jealous. As he is talking with her, Darren appears hurt and begins to cry.

A) stay calm, cool, and collected
B) defuse jealous feelings
C) be honest
D) show how it hurts
E) build your partner's self-confidence

Question 31

According to Robert Plutchik's Psychoevolutionary Emotion Theory, when you combine the two basic emotions of surprise and sadness, the resulting emotion is

A) submission.
B) awe.
C) disappointment.
D) contempt.
E) aggression.

Question 32

What term does science writer Daniel Goleman use to define someone's capacity for recognizing his/her own feelings and those of others?

A) emotional capability
B) emotional intelligence
C) emotional adaptation
D) emotional expression
E) emotional interpretation

Question 33

When college students were asked "How would you react nonverbally if a close friend of the same sex told you that he/she has just ended a serious romantic relationship?" what was the number one response?

A) I would listen to my friend empathically.
B) I would ask for my friend's version of the situation.
C) I would hug my friend.
D) I would tell my friend that I know exactly how much breaking up can hurt.
E) I would tell my friend that getting so involved with another person can result in joy or despair.

Question 34

Which answer represents the following principle of emotional intelligence? You use appropriate self-disclosure, assertiveness, and try to resolve conflicts.

A) develop self-awareness
B) manage your emotions
C) motivate yourself
D) develop interpersonal skills
E) help others help themselves

Question 35

In terms of Gibb's concept of communication climate, what type of response is illustrated in the following statement? "Look, I've done this a million times, so it would be a lot easier for everyone if I did this on my own."

A) empathic
B) descriptive
C) neutrality
D) superiority
E) provisionalism

Question 36

Interpersonal communication occurs when a limited number of people, usually two, interact and generate meaning through verbal and nonverbal messages.

Question 37

Jack Gibb has described six pairs of communication behaviors that influence whether the communication climate is defensive or supportive. Which of the following communication behaviors is the opposite of evaluation?

A) description
B) control
C) strategy
D) superiority
E) neutrality

Question 38

Which answer represents the following principle of emotional intelligence? You restrain or release your emotions when the situation is appropriate by deciding whether expressing your emotions will facilitate or interfere with your goals.

A) develop self-awareness
B) manage your emotions
C) motivate yourself
D) develop interpersonal skills
E) help others help themselves

Question 39

In terms of Gibb's concept of communication climate, what type of response is illustrated in the following statement? "You're wasting your time working on the project that way-it's going to take you twice as long to get it done."

A) description
B) evaluation
C) problem-oriented
D) strategic
E) empathic

Question 40

Social Penetration Theory explains that self-disclosure has three interconnected dimensions: depth, breadth, and frequency. Which of the following represents the dimension of breadth?

A) In addition to talking about your academic major and work credentials, you also share information about your GPA and professional awards.
B) In addition to sharing your views on politics, parenting, and favorite pastimes, you begin sharing your views on religion, running marathons, and reading mysteries.
C) Rather than telling someone you like him/her, you say "I love you."
D) The more you get to know Jim, the more comfortable you feel sharing your personal thoughts and feelings.
E) All of the above represent the dimension of breadth.

Question 41

Research indicates that play and friendship are the same thing to young children.

Question 42

In addition to romantic and emotional intimacy, you can have intellectual intimacy with someone when sharing attitudes, beliefs, and interests.

Question 43

During Knapp and Vangelisti's differentiating stage of intimate relationships, there is more use of "I" and "you," than "we" and "our." There is also more conflict.

Question 44

Mark Knapp and Anita Vangelisti describe 10 predictable stages in intimate relationships, which are divided into two major phases: (1) coming together and (2) coming apart.

Question 45

It is possible to have both a personal and professional relationship with a colleague.

Question 46

The control need refers to your desire to be liked by others.

Question 47

Even though adolescents and young adults have more opportunities to make friends than any other age group, more of them express loneliness at this stage than at any other life stage.

Question 48

Closed-ended questions usually require more than a yes or no answer.

Question 49

One of the best ways to keep a conversation going is to ask open-ended questions.

Question 50

A relationship refers to a short-term attachment or connection to another person.

Question 51

During Knapp and Vangelisti's intensifying stage of intimate relationships, there is more physical contact, more talk, and more self-disclosure.

Question 52

We negotiate conversational turn-taking primarily through nonverbal behavior.

Question 53

If your inclusion needs are not met, you may withdraw and become a loner, or try to compensate by attracting attention and impressing others with what and whom you know.

Question 54

According to Daniel Menakar, conversation is a human art of great importance produced by all people everywhere.

Question 55

John Gottman claims that we should make as many friends as possible and to get married as soon as we can in order to live longer.

Question 56

Leaning slightly away is an example of a nonverbal behavior associated with turn-yielding cues.

Question 57

Without the commitment of two people, a conversation can quickly deteriorate into an awkward silence.

Question 58

During Knapp and Vangelisti's experimenting stage of intimate relationships, there is cautious assessment of the other person and polite communication.

Question 59

Schutz's FIRO Theory examines the impact of three interpersonal needs: the need for inclusion, control, and affection.

Question 60

Surveys indicate that the majority of cell phone users believe that loud or private calls made in public settings are inappropriate.

Question 61

In the Johari Window, the blind area contains information you are willing to share with others, as well as information you have learned about yourself by accurately interpreting feedback from others.

Question 62

Social Penetration Theory has three interconnected dimensions: self-disclosure, feedback, and communication climate.

Question 63

Effective self-disclosure focuses on past events, rather than the present situation.

Question 64

According to Jack Gibb, if you say "Since I'm paying for the vacation, we're going to the resort I like rather than the spa you want to try," you are using provisionalism as a communication strategy.

Question 65

Giving and asking for feedback effectively relies on giving good advice rather than sharing personal perceptions.

Question 66

The Johari Window looks at two interpersonal dimensions: willingness to self-disclose and receptivity to feedback.

Question 67

An emotion is the feeling-often accompanied by physical changes-you experience when reacting to a situation.

Question 68

In the Johari window, the blind area contains information others know about you but that you do not know about yourself because you do not notice or correctly interpret feedback from others.

Question 69

Self-disclosure is the process of sharing personal information, opinions, and emotions with others that would not otherwise be known to them.

Question 70

Family roles are often linked to family rules.

Question 71

Developmental psychologist Judith Rich Harris believes that parenting has almost no long-term effects on a child's personality, intelligence, or mental health.

Question 72

Deciding what, where, when, how and with whom to self-disclose is one of the most difficult communication challenges you face in a personal relationship.

Question 73

Robert Plutchik's eight primary emotions include: fear, love, surprise, remorse, anger, joy, anticipation, and aggression.

Question 74

If your Johari Window has a large open area, it means that you are very willing to self-disclose and very sensitive to feedback.

Question 75

According to Social Penetration Theory, self-disclosure becomes more frequent as the depth and breadth of your relationships develops.

Question 76

Emotional intelligence strategies include being descriptive, evaluative, problem-oriented, spontaneous, neutral, and empathic.

Question 77

According to Jack Gibb, if you say "I can't see any other way of doing this that makes sense," you are using certainty as a communication strategy.

Question 78

Effective self-disclosure is descriptive, not judgmental.

Question 79

Jack Gibb's notion of defensive behavior reflects our instinct to protect ourselves when we are being physically or verbally attacked by someone.

Question 80

According to Jack Gibb's notion of defensive and supportive behaviors, a problem-orientation is the opposite of a spontaneous reaction.