Deck 3: Team Beginnings

Question 1

One of the important lessons from the study of group development is:

A)Strong leadership is crucial to group success.
B)Teams should focus on productivity at the beginning of a project.
C)Most of the productive work occurs at the end of a project.
D)Good social relations among team members often do not develop until the end of a project.
E)All of the above are true.

Answer 1

C

Question 2

Which of the following statements about the stages of group development is ?

A)Forming is the stage when members are getting to know each other.
B)Groups go through a storming or conflict stage after they have completed most of their work.
C)Groups need to establish norms before they can become fully productive.
D)Groups are more productive in their later stages of development.
E)Not all groups follow the typical pattern of stages of group development.

Answer 2

B

Question 3

Which of the following is regarding the development of group norms?

A)They develop unconsciously and gradually over time.
B)They are developed only when there are external pressures.
C)They are created by mutual influence and develop through interactions of group members.
D)They come from a variety of sources.
E)They are strongly influenced by events early in the group's existence.

Answer 3

B

Question 4

Contemporary approaches to group socialization examine:

A)How work teams deal with constantly changing group membership.
B)How new members are recruited and integrated into permanent teams.
C)How teams are integrated into their organizations.
D)How roles affect team socialization.
E)How stages of socialization may differ for different teams.

Question 5

McGrath's model of how project groups operate over time proposes four types of functions:

A)Inception, problem solving, conflict resolution, execution.
B)Forming, storming, norming, performing.
C)Creation, development, diffusion, execution.
D)Investigation, maintenance, socialization, turnover.
E)Value expression, coordination, defining appropriate behavior, creating identity.

Question 6

Ground rules that define appropriate and inappropriate behavior in a group are called:

A)Agendas.
B)Goals.
C)Norms.
D)Conflicts.
E)Stages of development.

Question 7

Which of the following is about "Flash" teams?

A)Many organizations today utilize these teams.
B)They are temporary work teams.
C)Examples include emergency surgery and disaster relief teams.
D)New members join and others leave frequently during the life of the team.
E)Socialization does not occur in these teams because they change so quickly.

Question 8

Which of the following statements is INCORRECT in terms of how team warm-ups should be used?

A)At the start of team meetings.
B)During the early stages of group development.
C)To develop social relations between group members.
D)Only when group members know each other well.
E)To aid in socializing new members.

Question 9

Anacona and Caldwell (1990) present a model of group development based on the:

A)Notion of punctuated equilibrium.
B)Cyclical nature of team development.
C)Changing nature of tasks and how these changes affect internal processes and external relations.
D)Temporal nature of teams.
E)The development of group processes.

Question 10

Which of the following is NOT one of the stages of group socialization?

A)Investigation.
B)Socialization.
C)Absorption.
D)Maintenance.
E)All of the above are stages of group socialization.

Question 11

Group norms are valuable because they:

A)Help give group members a sense of how they are different from the group.
B)Reduce overly predictable behavior by group members.
C)Help to define what is appropriate behavior by group members.
D)Make the group less distinctive.
E)All of the above.

Question 12

In the Hawthorne studies of teamwork, group norms:

A)Controlled the amount of work people performed.
B)Were nonexistent because management was so controlling.
C)Had only benefits for the group and organization.
D)Lead to only problems for the group and organization.
E)Were not part of those studies.

Question 13

Research on work teams shows that clear project goals:

A)Help improve team performance and internal team processes.
B)Lead to greater conflict.
C)Are not possible without a team leader.
D)Are the same as the team's mission statement.
E)Are not necessary.

Question 14

The conflict between individual and group goals can lead to:

A)Improper group socialization.
B)Hidden agendas that disrupt the group's performance.
C)A breakdown in group norms.
D)An increased need for resocialization.
E)None of the above.

Question 15

Group socialization refers to:

A)Process by which a group is integrated into the larger organizational context.
B)Process by which a person becomes a member of a group.
C)Process by which leaders develop relations with individual members.
D)All of the above.
E)None of the above.

Question 16

Which of the following is NOT a characteristic of good team goals?

A)They are clear and specific.
B)They are measurable.
C)They are moderately difficult.d They occur only once at the beginning of the team's life.
E)They involve participation from the team.

Question 17

Explain the value and characteristics of effective team goals.

Question 18

Research on the effects of group norms on work teams shows that:

A)Teams perform better when they have strong norms.
B)Strong norms can reduce management's ability to influence the team.
C)Norms typically lead to centralized power within the team.
D)All of the above.
E)None of the above.

Question 19

Team warm-ups are also referred to as:

A)Group norms.
B)Goal-setting.
C)Jump-starting.
D)Social icebreakers.
E)Team contracts.

Question 20

Whereas group development theories are focused on _______ groups, an alternative view based on characteristics of projects rather than on development of group processes, is based on research on ______.

A)Therapy; work teams
B)Work; therapy groups
C)Social; work teams
D)Therapy; families
E)Learning; therapy groups

Question 21

A team contract is subconscious.

Question 22

Team warm-ups help clarify task-related goals.

Question 23

The most basic type of hidden agenda relates to interpersonal conflicts.

Question 24

In starting a virtual team, factors to consider include:

A)Experience using technology.
B)Ability to communicate using technology.
C)Attitude toward working on virtual teams.
D)Availability of technology.
E)All of the above.

Question 25

The contemporary approach on studying teams emphasizes the permanent nature of teams.

Question 26

Virtual teams pose challenges not often faced by traditional face-to-face teams.

Question 27

Group goals are most effective when they are created by a leader outside of the group.

Question 28

In order to help teams improve the beginning stages of a project, the team members should:

A)Focus on developing the social relations among members.
B)Spend time carefully analyzing the definition of the project.
C)Explicitly develop group norms to manage how members interact.
D)All of the above.
E)None of the above.

Question 29

Group norms are explicit, written rules.

Question 30

A team contract:

A)Is a plan for how the team will manage its teamwork activities.
B)Helps clarify role expectations and work norms.
C)Helps the team identify and resolve conflicts and misunderstandings.
D)All of the above.
E)None of the above.

Question 31

Group norms help define appropriate and inappropriate behavior.

Question 32

Research suggests all groups develop in sequential, discrete stages.

Question 33

Most of the literature on virtual teams suggests:

A)Getting the team together face-to-face at the start of the project.
B)Limiting the team size to smaller than face-to-face teams.
C)Ensuring the team is leader-less.
D)Limiting all social interactions between members.
E)All of the above.True/False