Deck 1: Interpersonal Communication

Question 1

Which of the following is an encoder?

A) writer
B) listener
C) reader
D) audience

Answer 1

A

Question 2

Information with which we introduce messages before we send them is called

A) feedback.
B) encoding.
C) feedforward.
D) psychological noise.

Answer 2

C

Question 3

Which of the following is NOT an example of semantic noise?

A) different languages
B) hearing impairments
C) jargon
D) giving words different meanings than the speaker intended

Answer 3

B

Question 4

"People from the west coast are all hippies" is an example of which kind of noise?

A) physical
B) psychological
C) semantic
D) paranoia

Question 5

The five purposes of interpersonal communication are:

A) learning, playing, helping, connecting, and persuading
B) learning, helping, sensing, analyzing, and persuading
C) relating, playing, learning, comparing, and helping
D) influencing, helping, learning, playing, relating

Question 6

Interpersonal interactions

A) are focused on a single purpose.
B) serve a combination of purposes.
C) are interactions a person holds internally.
D) are all of the above.

Question 7

Which of the following types of noise is NOT described correctly?

A) physical: interference that is external or internal to both the speaker and the listener
B) semantic: different meanings assigned by the speaker and listener
C) physiological: physical barriers within the speaker or listener, such as hearing loss or visual impairments
D) psychological: cognitive or mental interference, such as biases, closed-mindedness, or extreme emotions

Question 8

The social-psychological dimension of communication contexts deals with

A) status relationships among participants.
B) the sequence of communication events.
C) the rules and norms of the participants.
D) the mental state of the participants.

Question 9

A major goal of this text is to expand your competence so that you'll have

A) a formula for behaviour.
B) a greater resource bank of communication choices at your disposal.
C) to focus on relevant theory.
D) to analyze others' behaviour.

Question 10

Communication is a __________ . At the same time that you send messages, you're also receiving messages from your own communication.

A) transactional view
B) face-to face communication
C) process
D) channel
E) all of the above

Question 11

Noise is

A) semantic.
B) psychological.
C) physical.
D) interference with a message.
E) all of the above.

Question 12

Saying that communication is irreversible means

A) we need to monitor our commitment messages.
B) we have to be careful about messages we may wish to withdraw.
C) we cannot withdraw a message.
D) we sometimes need to defend or justify our behavior.

Question 13

Interpersonal Communication requires

A) self awareness, empathy.
B) principles of effective communication.
C) manners and etiquette.
D) self awareness, empathy, respect, genuineness, and humility.

Question 14

Which of the following is NOT a principle of interpersonal communication?

A) Communication is unrepeatable.
B) Communication involves both content and relationship.
C) Communication is inevitable.
D) Communication is not dependent on the sharing of communication systems.

Question 15

Your interpersonal competence is

A) your knowledge of relevant theory.
B) your ability to communicate effectively.
C) your ability to put thoughts and feelings into a code.
D) a special type of message.

Question 16

Interpersonal communication occurs between two people who

A) share a relationship.
B) have an understanding.
C) are in a conflict.
D) send and receive messages.

Question 17

In a transactional view of communication,

A) only the speaker speaks and only the listener listens.
B) speaking and listening is simultaneous.
C) speaker and listener are interdependent.
D) a change in any one element does not affect the other elements.

Question 18

Which of the following is NOT an element in the communication process?

A) source-receiver
B) encoding-decoding
C) nonverbal communication
D) feedforward

Question 19

"We cannot not communicate" is a statement which means

A) every aspect of behaviour communicates.
B) it takes real effort to avoid communication.
C) in every interaction, someone is strong enough to make sure the other communicates.
D) you can drop out of a communication situation.
E) All of the above.

Question 20

Contradictory messages:

A) may be the result of the desire to communicate two different emotions or feelings
B) require an acceptance of all cultural practices
C) You communicate one feeling
D) help distinguish what is universal from what is relative

Question 21

"Noise" is always physical disruption of a message.

Question 22

The principle of adjustment states that interpersonal communication can take place fully even when the people who are talking do not share the same communication system.

Question 23

Discuss the impact of context on communication by giving an example from your life demonstrating the effect of each of the four dimensions on communication.

Question 24

The principle of irreversibility has all of the following implications EXCEPT

A) you need to monitor commitment messages.
B) communication is repeatable.
C) you cannot withdraw a message.
D) what you have communicated remains communicated.

Question 25

The time dimension of communication context is illustrated in each of the following examples EXCEPT

A) telling a joke about time.
B) joking about bombs as you go through the metal detector at an airport.
C) telling a joke about death right after a friend tells you he/she has terminal cancer.
D) telling a friend about the wonders of plastic surgery right after he/she asks your opinion on his/her appearance.

Question 26

Interpersonal messages combine content and relationship dimensions. This means the messages

A) can refer to something both concrete and abstract.
B) combine both verbal and nonverbal communication codes.
C) refer to something external from both parties as well as the relationship between the two parties.
D) contain both verbal content and nonverbal relational meaning.

Question 27

Explain the seven principles of interpersonal communication.

Question 28

What are the essential elements of interpersonal communication? How does the concept of transactional communication tie these elements together?

Question 29

Describe the process of critical thinking in competence and critical thinking.

Question 30

During interpersonal communication, one channel is used to transmit a message.

Question 31

Noise, both internal and external, can have a detrimental effect on interpersonal communication. Describe and give examples of each of the four kinds of noise using your own experiences as the examples.

Question 32

For interpersonal communication to occur, meanings must be encoded and decoded.

Question 33

Interpersonal communication is always distorted by noise.

Question 34

The four dimensions of the context of communication are physical, cultural, social-psychological, and physiological.

Question 35

No two people share identical communication systems.

Question 36

Communication is irreversible.

Question 37

Feedforward is when we plan our remarks before we make them.

Question 38

Everything about you has the potential to send interpersonal messages.

Question 39

Competence and listening is often viewed as

A) speaking effectiveness.
B) listening effectiveness.
C) being a competent communicator.
D) all of the above.

Question 40

Arguments are easy to resolve when they involve which dimension of communication?

A) content
B) relationship
C) verbal
D) nonverbal

Question 41

The term culture refers to the _____________ of a group of people. A group's culture consists of its ________, __________, ___________, ways of behaving, and ways of ____________.

Question 42

Humility refers to not thinking you are always______________.

Question 43

Interpersonal communication serves five purposes: __________, __________, __________, __________, and __________.

Question 44

The four dimensions of context are: __________, __________, __________, __________.

Question 45

We communicate both content and __________ messages.

Question 46

Communication is __________ because everyone and everything is constantly changing.

Question 47

__________ contains information about messages already sent, and __________ contains information about messages before they are sent.

Question 48

Interpersonal communication is communication that takes place between two __________ who have a __________.

Question 49

The act of producing messages is termed __________ and the act of understanding messages is termed __________.

Question 50

Biases and prejudices are examples of __________ noise.