Deck 5: Motivation of Personnel

Question 1

The behavioral school of management highlights manager and leader behavior to motivate and other critical administrative. True or False

Answer 1

True

Question 2

Motivation is a value that is rooted from ethnic culture in which is manifested in our behavior. True or False

Answer 2

True

Question 3

It has been argued that the best form of motivation is attributed by a system of supportive management due to the satisfaction that is provided in work environment. True or False

Answer 3

True

Question 4

Theory X under motivation theories is used to explain the following assumptions, except?

A) People are lazy
B) People are ignorant
C) People lack ambition
D) People are resistant to change

Question 5

Who created Theory X and Theory Y?

A) Abraham H. Maslow
B) Frederick Taylor
C) Douglas McGregor
D) Henri Fayol

Question 6

The essential task of management is to arrange organizational conditions and methods of operation so that people can achieve their own goals by directing their own efforts toward organizational objectives, are part of what motivation theory?

A) Theory X
B) Theory Y
C) Theory Z
D) None of the above

Question 7

Criminal justice employment is highly competitive and tension exists due to the different levels of achievement, power and affiliation within organizations. True or False

Question 8

In need theory, Maslow explained that human beings have ___ basic needs.

A) 10
B) 4
C) 7
D) 5

Question 9

Under motivation theories all these are correct, except?

A) Theory X and Theory Y
B) Achievement-Power Affiliation Theory
C) Equality Theory
D) Expectancy Theory

Question 10

Research suggests that for criminal justice organizations to meet their organizational goals it is imperative that they motivate their employees. True or False

Question 11

Which theory of motivation traditionally has been used over several years in criminal justice organizations?

A) Theory X
B) Theory Y
C) Theory Z
D) None of the above

Question 12

The criminal justice system considers ____ motivation theories as the different type of approaches taken in an organization.

A) 8
B) 6
C) 5
D) 3

Question 13

Based on the realization that needs, can be portrayed in a hierarchical order; under higher-order needs safety, security and physiological needs are vital? True or False

Question 14

This rational motivation approach refers to the amount of effort that is put forth; a calculated outcome will result?

A) Need Theory
B) Achievement-Power-Affiliation Theory
C) Equity Theory
D) Expectancy Theory

Question 15

One of the significant processes within organizational development is designed to organize large number of people to accomplish specific organizational goals. True or False

Question 16

Maslow stated that these are all human needs except?

A) Self-Involvement
B) Self-Esteem
C) Safety and Security
D) Belonging

Question 17

Based on Need Theory the needs of an individual's revolved around self-esteem, self-image, and how one is viewed by peers. True or False

Question 18

The _______ ________ model explains that motivation is a process where both managers and employees work together to create a motivating environment.

Question 19

Theory X in motivation theories is based on meeting the needs of individuals in criminal justice organizations. True or False

Question 20

The Achievement-Power-Affiliation Theory suggests that people with higher sense of values do the following:

A) Seek to achieve success through their own efforts and not have their success attributed to other factors.
B) Work on projects that are challenging but not impossible.
C) Receive identifiable and recurring feedback about their work and avoid situations where their level of achievement is in question.
D) All of the above

Question 21

Quality Circle programs are made up of a group of employees whose main concern is to identify, analyze, and recommend solutions to problems relating to the work unit. True or False

Question 22

The advantage of union contracts within criminal justice organizations is that it provides:

A) Competition
B) Equality
C) Justice
D) None of the above

Question 23

When police officers work harder to attain a reward from their superiors is an example of which expectancy theory?

A) Performance-Outcome Expectancies
B) Effort-Performance Expectancies
C) Both A, B
D) None of the above

Question 24

Performance-Expectancy is a function of reinforcement and feedback by the organization. True or False

Question 25

The level of satisfaction and dissatisfaction produced by various outcomes is called:

A) Effort
B) Expectancy
C) Valences
D) Performance

Question 26

_______ are products of individual effort such as promotion, salary, recognition, and benefits.

Question 27

Which motivation focuses on the fact that management and administration of contemporary organizations must consider the needs of the employee and, more important how those needs can be met within the context of both the organization and society as a whole?

A) Theory X
B) Theory Y
C) Theory Z
D) Expectancy Theory

Question 28

Name the motivation theory that states that the motivation level of an individual is determined by his/her perception of fairness in the workplace and how other employees are treated by management and the organization?

A) Need Theory
B) Achievement-Power-Affiliation Theory
C) Equity Theory
D) Expectancy Theory

Question 29

_______ are item that are brought into the organization such as age, seniority, training and education.

Question 30

________-Performance Expectancies refers to the belief that a specific level of effort will result in a particular performance.