Deck 3: Strategic and Financial Logistics

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Question
A(n)___________ strategy refers to management of logistical activities with a goal of achieving coordination and collaboration through the channel.
a.market
b.process
c.differentiation
d.information
Use Space or
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Question
The ___________ reflects the assets,liabilities,and owners' equity at a given point in time.
a.Balanced Scorecard (BSC)
b.balance sheet
c.income statement
d.Strategic Profit Model (SPM)
Question
Which of the following is not a level at which strategy can be formulated?
a.corporate
b.business unit
c.functional
d.individual location
Question
Which of the following does not appear on the balance sheet?
a.assets
b.owners' equity
c.liabilities
d.net income
Question
Which generic strategy concentrates an organization's effort on a narrowly defined market to achieve either a cost leadership or differentiation strategy?
a.hybrid
b.market orientation
c.tailored
d.focus
Question
___________ strategy decisions involve issues such as the number and location of warehouses and the selection of appropriate transportation modes.
a.Marketing
b.Production
c.Finance
d.Logistics
Question
A ___________ strategy entails an organization developing a product and/or service that offers unique attributes that are valued by customers and that the customer perceives to be distinct from competitor offerings.
a.focus
b.differentiation
c.value enhancement
d.market orientation
Question
When developing logistics strategy,a(n)___________ strategy refers to the management of logistics activities with a focus on costs.
a.market
b.process
c.differentiation
d.information
Question
In general,the ___________ measures the profitability of the products and/or services provided by a company.
a.balance sheet
b.Strategic Profit Model (SPM)
c.Balanced Scorecard (BSC)
d.income statement
Question
Strategy at a ___________ level is primarily focused on the products and services provided to customers and on finding ways to develop and maintain a sustainable competitive advantage with these customers.
a.functional
b.business unit
c.divisional
d.corporate
Question
Depending on industry and product type,reverse logistics costs as a percent of revenue can range between ___________ and ___________ percent.
a.5; 10
b.4; 8
c.3; 6
d.2; 4
Question
A(n)___________ entails the functional units of an organization providing input into the other levels of strategy formulation.
a.supply chain
b.differentiation strategy
c.hierarchy of strategy
d.enterprise resource system
Question
Which of the following does not affect cash flows within an organization?
a.revenue growth
b.asset utilization
c.inventory
d.accounts receivable
Question
The balance sheet reflects the assets,liabilities,and ___________ at a given point in time.
a.costs of goods sold
b.net income
c.owners' equity
d.asset turnover
Question
A(n)___________ strategy allows retail customers to order products anywhere,any time,and on any device,while also allowing them to take delivery when and where they want.
a.value co-creation
b.omnichannel
c.hybrid logistics
d.information-centric
Question
The ___________ shows revenues,expenses,and profit for a period of time.
a.balance sheet
b.current ratio
c.income statement
d.statement of cash flows
Question
Which of the following represents the preferred hierarchy of strategy (i.e.,from the first strategy to be developed to the last to be developed)?

A)corporate \rightarrow business unit \rightarrow functional
B)functional \rightarrow business unit \rightarrow corporate
C)corporate \rightarrow business unit \rightarrow divisional
D)business unit \rightarrow divisional \rightarrow functional
Question
Which of the following is not a potential type of logistics strategy decision?
a.investments in technology that support logistics activities
b.selection of appropriate transportation modes
c.deployment of inventory
d.product availability
Question
Which of the following is not one of the generic strategies that can be pursued by an organization,as identified by strategist Michael Porter?
a.value enhancement
b.differentiation
c.cost leadership
d.focus
Question
___________ strategy is focused on determining the goals for the company,the types of businesses in which the company should compete,and the way the company will be managed.
a.Functional level
b.Business unit level
c.Divisional level
d.Corporate level
Question
Suppose that a logistics manager is able to eliminate some unnecessary inventory,which reduces the value of current assets as well as total asset value.What is the corresponding impact on inventory turnover and return on assets (ROA)?
a.Both inventory turnover and ROA increase.
b.Inventory turnover increases and ROA decreases.
c.Inventory turnover decreases and ROA increases.
d.Both inventory turnover and ROA decrease.
Question
___________ looks at how long an organization's cash is tied up in receivables,payables,and inventory.
a.Cash-to-cash cycle
b.Cash flow
c.Gross margin return on investment (GMROI)
d.Current ratio
Question
What is the formula for net profit margin?
a.Gross Profit minus Interest Expenses
b.Sales divided by Costs of Goods Sold
c.Total Sales divided by Total Assets
d.Net Profit divided by Sales
Question
The Balanced Scorecard (BSC)approach is based on the belief that management should evaluate their business from ___________ distinct perspectives.
a.two
b.three
c.four
d.five
Question
Strategy at a business unit level is primarily focused on the types of businesses in which the company should compete and the way the company should be managed.
Question
Logistics measurement systems have been traditionally designed to include information on how many types of performance?
a.two
b.three
c.four
d.five
Question
The ___________ Act has implications for logistics managers in terms of internal controls,off balance sheet obligations,and timely reporting of material events.
a.Glass-Steagall
b.Financial Managers
c.Sarbanes-Oxley
d.Regulatory Accountability
Question
Strategy can be formulated at a corporate level,a business unit level,and a functional level.
Question
Developing financial fluency is a critical skill for contemporary logistics managers.
Question
Depending on the industry and product type,reverse logistics costs as a percentage of revenues can range between 2 and 4 percent.
Question
Logistics performance is important for achieving competitive advantage for many firms.
Question
What provides the framework for conducting return on assets (ROA)analysis by incorporating revenues and expenses to generate net profit margin,as well as inclusion of assets to measure asset turnover?
a.Balanced Scorecard (BSC)
b.Strategic Profit Model (SPM)
c.Balance Sheet
d.Supply Chain Operations Reference Model
Question
The ___________ is based on the belief that management should evaluate their business from four different perspectives.
a.Balanced Scorecard (BSC)
b.Strategic Profit Model (SPM)
c.Boston Consulting Group Matrix
d.Gross Margin Return on Inventory
Question
Performance measurement in ___________ is used to identify design and operations options that provide benefits in terms of increased speed or reduced costs.
a.materials handling
b.warehousing
c.packaging
d.order management
Question
Which of the following is a common measure of organizational financial success?
a.Net profit margin
b.Income statement
c.Current ratio
d.Return on Investment (ROI)
Question
What is the formula for asset turnover?
a.total sales divided by total assets
b.net profit divided by total assets
c.return on assets divided by total assets
d.return on investment divided by return on net worth
Question
With respect to net profit margin,the most relevant categories for logistics managers to consider are:
a.sales,costs of goods sold,and asset turnover.
b.accounts receivable,costs of goods sold,and total expenses.
c.sales,costs of goods sold,and total expenses.
d.inventory,accounts receivable,and total expenses.
Question
The current ratio is calculated by dividing ___________ by ___________.
a.total current assets; total current liabilities
b.total current liabilities; total current assets
c.total assets; total liabilities
d.total liabilities; total assets
Question
With respect to asset turnover,___________ is typically the most relevant logistics asset.
a.warehousing
b.inventory
c.transportation equipment
d.materials handling equipment
Question
Return on assets (ROA)equals:
a.current assets divided by total assets.
b.return on investment divided by return on net worth.
c.net profit margin times asset turnover.
d.total assets divided by costs of goods sold.
Question
The current ratio is calculated by dividing total current liabilities by total current assets.
Question
An understanding of financial terminology can help logisticians to manage logistical activities to improve their company's financial performance.
Question
The income statement details how an organization generates cash and where cash is used during a defined period of time.
Question
In terms of the statement of cash flows,the connections between logistics activities and cash flows occur primarily in the operating and financing areas.
Question
The hierarchy of strategy entails the functional units of an organization providing input into the other levels of strategy formulation.
Question
The income statement is the same thing as the balance sheet.
Question
A process strategy refers to management of logistics activities across business units with a focus on reducing complexity for customers.
Question
Research indicates a positive benefit to aligning functional strategies,such as marketing or logistics,with the overall corporate strategy.
Question
Functional level strategies exist in marketing and production,but not in logistics.
Question
Owners' equity is the difference between what a company owns and what it owes at any particular point in time.
Question
An omnichannel strategy allows retail customers to order products anywhere,any time,and on any device,while also allowing them to take delivery when and where they want.
Question
A common measure of organizational financial success is return on investment (ROI).
Question
Marketing goals in areas such as product availability,desired customer service levels,and packaging design have limited influence on logistics decisions.
Question
Three primary areas where the Sarbanes-Oxley Act (SOX)has implications for logistics managers are internal controls,off balance sheet obligations,and timely reporting of material events.
Question
In general,the income statement measures the profitability of the products and/or service provided by a company.
Question
Strategist Michael Porter identified three generic strategies that can be pursued by an organization-namely,cost leadership,differentiation,and value enhancement.
Question
Superior logistics service can have a positive influence on an organization's financial performance.
Question
Long-term assets have a useful life of more than two years.
Question
A differentiation strategy entails an organization developing a product and/or service that offers unique attributes that are valued by customers and that customers perceive to be distinct from competitor offerings.
Question
The balance sheet reflects the assets,liabilities,and costs of goods sold at a given point in time.
Question
The primary influence of logistics activities on sales would be through the improvement of customer service.
Question
With respect to asset turnover,inventory is typically the most relevant logistics asset.
Question
The cash-to-cash cycle looks at how long an organization's cash is tied up in receivables,payables,and inventory.
Question
The Balanced Scorecard (BSC)provides the framework for conducting return on assets (ROA)analysis by incorporating revenues and expenses to generate net profit margin,as well as inclusion of assets to measure asset turnover.
Question
The Balanced Scorecard (BSC)is based on the belief that management should evaluate their business from five different perspectives.
Question
Asset turnover is calculated by dividing return on assets by total assets.
Question
According to the Balanced Scorecard (BSC)approach,the financial perspective is considered the best indicator of whether or not logistics strategy is being properly implemented and executed.
Question
Return on assets (ROA)equals net profit margin times asset turnover.
Question
A reduction in inventory would increase inventory turnover,which means an increase in that organization's return on assets (ROA).
Question
A decision to invest in an electronic data interchange system that would increase invoice accuracy should result in a lower amount of accounts receivable.
Question
The measures associated with the Balanced Scorecard (BSC)can be at a strategic or tactical level.
Question
With respect to net profit margin,the most relevant categories for logistics managers to consider are sales,costs of goods sold,and asset turnover.
Question
Operationally,net profit margin is net profit divided by cost of goods sold.
Question
Best in Class companies tend to use transportation scorecards less frequently than other companies.
Question
When applying performance measures to logistics activities,determination of the key measures should be tailored to the individual organization and level of decision making.
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Deck 3: Strategic and Financial Logistics
1
A(n)___________ strategy refers to management of logistical activities with a goal of achieving coordination and collaboration through the channel.
a.market
b.process
c.differentiation
d.information
information
2
The ___________ reflects the assets,liabilities,and owners' equity at a given point in time.
a.Balanced Scorecard (BSC)
b.balance sheet
c.income statement
d.Strategic Profit Model (SPM)
balance sheet
3
Which of the following is not a level at which strategy can be formulated?
a.corporate
b.business unit
c.functional
d.individual location
individual location
4
Which of the following does not appear on the balance sheet?
a.assets
b.owners' equity
c.liabilities
d.net income
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
5
Which generic strategy concentrates an organization's effort on a narrowly defined market to achieve either a cost leadership or differentiation strategy?
a.hybrid
b.market orientation
c.tailored
d.focus
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
6
___________ strategy decisions involve issues such as the number and location of warehouses and the selection of appropriate transportation modes.
a.Marketing
b.Production
c.Finance
d.Logistics
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
7
A ___________ strategy entails an organization developing a product and/or service that offers unique attributes that are valued by customers and that the customer perceives to be distinct from competitor offerings.
a.focus
b.differentiation
c.value enhancement
d.market orientation
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
8
When developing logistics strategy,a(n)___________ strategy refers to the management of logistics activities with a focus on costs.
a.market
b.process
c.differentiation
d.information
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
9
In general,the ___________ measures the profitability of the products and/or services provided by a company.
a.balance sheet
b.Strategic Profit Model (SPM)
c.Balanced Scorecard (BSC)
d.income statement
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
10
Strategy at a ___________ level is primarily focused on the products and services provided to customers and on finding ways to develop and maintain a sustainable competitive advantage with these customers.
a.functional
b.business unit
c.divisional
d.corporate
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
11
Depending on industry and product type,reverse logistics costs as a percent of revenue can range between ___________ and ___________ percent.
a.5; 10
b.4; 8
c.3; 6
d.2; 4
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
12
A(n)___________ entails the functional units of an organization providing input into the other levels of strategy formulation.
a.supply chain
b.differentiation strategy
c.hierarchy of strategy
d.enterprise resource system
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
13
Which of the following does not affect cash flows within an organization?
a.revenue growth
b.asset utilization
c.inventory
d.accounts receivable
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
14
The balance sheet reflects the assets,liabilities,and ___________ at a given point in time.
a.costs of goods sold
b.net income
c.owners' equity
d.asset turnover
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
15
A(n)___________ strategy allows retail customers to order products anywhere,any time,and on any device,while also allowing them to take delivery when and where they want.
a.value co-creation
b.omnichannel
c.hybrid logistics
d.information-centric
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
16
The ___________ shows revenues,expenses,and profit for a period of time.
a.balance sheet
b.current ratio
c.income statement
d.statement of cash flows
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
17
Which of the following represents the preferred hierarchy of strategy (i.e.,from the first strategy to be developed to the last to be developed)?

A)corporate \rightarrow business unit \rightarrow functional
B)functional \rightarrow business unit \rightarrow corporate
C)corporate \rightarrow business unit \rightarrow divisional
D)business unit \rightarrow divisional \rightarrow functional
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
18
Which of the following is not a potential type of logistics strategy decision?
a.investments in technology that support logistics activities
b.selection of appropriate transportation modes
c.deployment of inventory
d.product availability
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
19
Which of the following is not one of the generic strategies that can be pursued by an organization,as identified by strategist Michael Porter?
a.value enhancement
b.differentiation
c.cost leadership
d.focus
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
20
___________ strategy is focused on determining the goals for the company,the types of businesses in which the company should compete,and the way the company will be managed.
a.Functional level
b.Business unit level
c.Divisional level
d.Corporate level
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
21
Suppose that a logistics manager is able to eliminate some unnecessary inventory,which reduces the value of current assets as well as total asset value.What is the corresponding impact on inventory turnover and return on assets (ROA)?
a.Both inventory turnover and ROA increase.
b.Inventory turnover increases and ROA decreases.
c.Inventory turnover decreases and ROA increases.
d.Both inventory turnover and ROA decrease.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
22
___________ looks at how long an organization's cash is tied up in receivables,payables,and inventory.
a.Cash-to-cash cycle
b.Cash flow
c.Gross margin return on investment (GMROI)
d.Current ratio
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
23
What is the formula for net profit margin?
a.Gross Profit minus Interest Expenses
b.Sales divided by Costs of Goods Sold
c.Total Sales divided by Total Assets
d.Net Profit divided by Sales
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
24
The Balanced Scorecard (BSC)approach is based on the belief that management should evaluate their business from ___________ distinct perspectives.
a.two
b.three
c.four
d.five
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
25
Strategy at a business unit level is primarily focused on the types of businesses in which the company should compete and the way the company should be managed.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
26
Logistics measurement systems have been traditionally designed to include information on how many types of performance?
a.two
b.three
c.four
d.five
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
27
The ___________ Act has implications for logistics managers in terms of internal controls,off balance sheet obligations,and timely reporting of material events.
a.Glass-Steagall
b.Financial Managers
c.Sarbanes-Oxley
d.Regulatory Accountability
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
28
Strategy can be formulated at a corporate level,a business unit level,and a functional level.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
29
Developing financial fluency is a critical skill for contemporary logistics managers.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
30
Depending on the industry and product type,reverse logistics costs as a percentage of revenues can range between 2 and 4 percent.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
31
Logistics performance is important for achieving competitive advantage for many firms.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
32
What provides the framework for conducting return on assets (ROA)analysis by incorporating revenues and expenses to generate net profit margin,as well as inclusion of assets to measure asset turnover?
a.Balanced Scorecard (BSC)
b.Strategic Profit Model (SPM)
c.Balance Sheet
d.Supply Chain Operations Reference Model
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
33
The ___________ is based on the belief that management should evaluate their business from four different perspectives.
a.Balanced Scorecard (BSC)
b.Strategic Profit Model (SPM)
c.Boston Consulting Group Matrix
d.Gross Margin Return on Inventory
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
34
Performance measurement in ___________ is used to identify design and operations options that provide benefits in terms of increased speed or reduced costs.
a.materials handling
b.warehousing
c.packaging
d.order management
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
35
Which of the following is a common measure of organizational financial success?
a.Net profit margin
b.Income statement
c.Current ratio
d.Return on Investment (ROI)
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
36
What is the formula for asset turnover?
a.total sales divided by total assets
b.net profit divided by total assets
c.return on assets divided by total assets
d.return on investment divided by return on net worth
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
37
With respect to net profit margin,the most relevant categories for logistics managers to consider are:
a.sales,costs of goods sold,and asset turnover.
b.accounts receivable,costs of goods sold,and total expenses.
c.sales,costs of goods sold,and total expenses.
d.inventory,accounts receivable,and total expenses.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
38
The current ratio is calculated by dividing ___________ by ___________.
a.total current assets; total current liabilities
b.total current liabilities; total current assets
c.total assets; total liabilities
d.total liabilities; total assets
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
39
With respect to asset turnover,___________ is typically the most relevant logistics asset.
a.warehousing
b.inventory
c.transportation equipment
d.materials handling equipment
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
40
Return on assets (ROA)equals:
a.current assets divided by total assets.
b.return on investment divided by return on net worth.
c.net profit margin times asset turnover.
d.total assets divided by costs of goods sold.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
41
The current ratio is calculated by dividing total current liabilities by total current assets.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
42
An understanding of financial terminology can help logisticians to manage logistical activities to improve their company's financial performance.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
43
The income statement details how an organization generates cash and where cash is used during a defined period of time.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
44
In terms of the statement of cash flows,the connections between logistics activities and cash flows occur primarily in the operating and financing areas.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
45
The hierarchy of strategy entails the functional units of an organization providing input into the other levels of strategy formulation.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
46
The income statement is the same thing as the balance sheet.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
47
A process strategy refers to management of logistics activities across business units with a focus on reducing complexity for customers.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
48
Research indicates a positive benefit to aligning functional strategies,such as marketing or logistics,with the overall corporate strategy.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
49
Functional level strategies exist in marketing and production,but not in logistics.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
50
Owners' equity is the difference between what a company owns and what it owes at any particular point in time.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
51
An omnichannel strategy allows retail customers to order products anywhere,any time,and on any device,while also allowing them to take delivery when and where they want.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
52
A common measure of organizational financial success is return on investment (ROI).
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
53
Marketing goals in areas such as product availability,desired customer service levels,and packaging design have limited influence on logistics decisions.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
54
Three primary areas where the Sarbanes-Oxley Act (SOX)has implications for logistics managers are internal controls,off balance sheet obligations,and timely reporting of material events.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
55
In general,the income statement measures the profitability of the products and/or service provided by a company.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
56
Strategist Michael Porter identified three generic strategies that can be pursued by an organization-namely,cost leadership,differentiation,and value enhancement.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
57
Superior logistics service can have a positive influence on an organization's financial performance.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
58
Long-term assets have a useful life of more than two years.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
59
A differentiation strategy entails an organization developing a product and/or service that offers unique attributes that are valued by customers and that customers perceive to be distinct from competitor offerings.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
60
The balance sheet reflects the assets,liabilities,and costs of goods sold at a given point in time.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
61
The primary influence of logistics activities on sales would be through the improvement of customer service.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
62
With respect to asset turnover,inventory is typically the most relevant logistics asset.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
63
The cash-to-cash cycle looks at how long an organization's cash is tied up in receivables,payables,and inventory.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
64
The Balanced Scorecard (BSC)provides the framework for conducting return on assets (ROA)analysis by incorporating revenues and expenses to generate net profit margin,as well as inclusion of assets to measure asset turnover.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
65
The Balanced Scorecard (BSC)is based on the belief that management should evaluate their business from five different perspectives.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
66
Asset turnover is calculated by dividing return on assets by total assets.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
67
According to the Balanced Scorecard (BSC)approach,the financial perspective is considered the best indicator of whether or not logistics strategy is being properly implemented and executed.
Unlock Deck
Unlock for access to all 75 flashcards in this deck.
Unlock Deck
k this deck
68
Return on assets (ROA)equals net profit margin times asset turnover.
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69
A reduction in inventory would increase inventory turnover,which means an increase in that organization's return on assets (ROA).
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70
A decision to invest in an electronic data interchange system that would increase invoice accuracy should result in a lower amount of accounts receivable.
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71
The measures associated with the Balanced Scorecard (BSC)can be at a strategic or tactical level.
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72
With respect to net profit margin,the most relevant categories for logistics managers to consider are sales,costs of goods sold,and asset turnover.
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73
Operationally,net profit margin is net profit divided by cost of goods sold.
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74
Best in Class companies tend to use transportation scorecards less frequently than other companies.
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75
When applying performance measures to logistics activities,determination of the key measures should be tailored to the individual organization and level of decision making.
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