Deck 16: Professionalism and Ethics

Question 1

Ethics are your moral _______________.

Answer 1

compass

Question 2

A feeling of admiration for other people or for their thoughts and ideas is the definition of:

A) Initiative
B) Respect
C) Punctuality
D) Productivity

Answer 2

Respect

Question 3

Which of the following terms indicates that a person can be counted on?

A) Productivity
B) Initiative
C) Organization
D) Dependability

Answer 3

Dependability

Question 4

The ethical or moral implications of new technologies and advances in health care are known as:

A) Moral compass
B) Bioethics
C) Ethics
D) Loyalty

Question 5

An on-the-job injury affects:

A) The injured employee
B) The remaining staff members
C) The employer
D) All of the above

Question 6

When you are placed in a questionable situation,do not ___________that the end is worth the means.

Question 7

Of the following options,identify the negative nonverbal communication:

A) Eye contact
B) Smiling at your patient
C) Standing with your arms crossed
D) Professional appearance

Question 8

Wearing jewelry at work in the healthcare field:

A) Looks professional
B) Shows your style
C) Harbors bacteria and can transmit the bacteria to the patients
D) May damage it

Question 9

The importance of which of the following professional characteristics is increased because many healthcare facilities operate around the clock?

A) Punctuality
B) Loyalty
C) Attitude
D) Organization

Question 10

While obtaining your patient's history,why should you maintain eye contact with the patient?

A) It speeds up the process
B) It can reduce the patient's stress level
C) The patient feels that what she is saying is important
D) Eye contact is not important

Question 11

The ability to act and make decisions without the help or advice of other people is _______________.

Question 12

Your alarm clock fails to go off,and you oversleep.Your best action now is:

A) Get dressed and go to work like nothing happened
B) Call your employer to let them know that you will be late
C) Just stay home
D) Hurry in to work without taking time for your morning hygiene

Question 13

If your supervisor gives you some constructive criticism,it is best to:

A) Walk away so that you don't say something you shouldn't
B) Accept it and try to understand how you can incorporate it into your work
C) Thank your supervisor but tell her that you do not need her help
D) Document it and keep it in your personal file
Completion
Complete each statement.

Question 14

Self-confidence means the ability to ___________in yourself and your potential for success.

Question 15

Employers often do not terminate employees for lack of technical skills,but more for lack of:

A) Professional attitude
B) Professional skills
C) Ability to work overtime
D) Loyalty to the company

Question 16

When a supervisor praises your work,you should:

A) Say you don't deserve it
B) Give the credit to someone else
C) Acknowledge the praise and thank your supervisor
D) Ignore your supervisor and get on with your work

Question 17

You are having lunch with a coworker.When it is time to return to work,she asks you if it is okay for her to run a quick errand while you are out.You should:

A) Tell her that it will be fine if she hurries
B) Tell her that you will report her if she does
C) Ask her to drop you off at work before she runs her errand
D) Tell her it is fine,what is an extra fifteen minutes anyway

Question 18

The ability to accomplish a set amount of work within a specified time period is:

A) Productivity
B) Organization
C) Initiative
D) Cooperation

Question 19

You get into an argument with another employee about lunch times.You should:

A) Call your supervisor
B) Tell her she is wrong and to go away
C) Walk away
D) Tell everyone else to mind their own business

Question 20

Your child calls you at work stating she has scraped her knee while rollerblading.She cannot find any Band-Aids or antiseptic at home; you should:

A) Tell her that you will bring some supplies from the office
B) Get the supplies you need from the office while no one is looking
C) Ask one of your coworkers if she minds getting a few things for you
D) Stop at the local drugstore and purchase what you need

Question 21

Never underestimate the power of a positive _______________.
Chapter 16: Professionalism and Ethics