Deck 1: Introduction to Information Systems

Question 1

Enterprise resource planning systems and transaction processing systems have separate systems for each department.

Answer 1

False

Question 2

IT affects middle managers by:

A) reducing the number of people who can report to them.
B) increasing the number of managers needed in a department.
C) increasing their productivity.
D) increasing their opportunities for promotion.

Answer 2

C

Question 3

Information technology collects, processes, stores, analyzes, and disseminates information for a specific purpose.

Answer 3

False

Question 4

Which of the following is NOT a reason why managing information systems (IS) is a complex task?

A) Information systems have strategic value to organizations.
B) Information systems are very expensive to acquire, operate, and maintain.
C) The MIS department owns the computing resources in a company.
D) End users share the responsibility for the information systems with the MIS department.

Question 5

In addition to traditional IT jobs such as programmers and designers, many new jobs are available in areas such as e-commerce and network security.

Question 6

Which of the following flows is included in a supply chain?

A) Virtual flows
B) Information flows
C) Report flows
D) Human resource flows

Question 7

In which of the following ways does IT affect society?

A) Employees have flexibility in terms of work hours and locations.
B) Employees have an increased amount of leisure time.
C) Robots are replacing employees as decision makers.
D) None of these options

Question 8

Information technologies are only important to large businesses.

Question 9

The executive in charge of the IS field is the:

A) chief executive officer.
B) chief information officer.
C) chief financial officer.
D) chief operating officer.

Question 10

Expert systems:

A) summarize data and prepare reports.
B) provide computer-based support for complex, nonroutine decisions.
C) apply reasoning, knowledge, and proficiency within a specific domain.
D) provide rapid access to timely information and direct access to structured information.

Question 11

Which of the following are the information technology components of a computer-based information system (CBIS)?

A) Hardware and procedures
B) Software and database
C) Procedures and networks
D) Procedures and software

Question 12

Which of the following is NOT considered a major capability of information systems?

A) They provide fast, accurate communication and collaboration within and among organizations.
B) They interpret vast amounts of data quickly and efficiently.
C) They automate manual tasks but not semiautomatic business processes.
D) They perform high-speed, high-volume, numerical computations.

Question 13

Functional area information systems are those that integrate all areas of the company.

Question 14

In which of the following ways does IT change a middle manager's job? (select all that apply)

A) Increased productivity
B) Decreased stress
C) Increased need for onsite supervision
D) Increased number of employees reporting to a single manager
E) Decreased time frames for making decisions

Question 15

Which of the following is a program or a collection of programs that enable the hardware to process data?

A) Hardware
B) Software
C) A database
D) A network

Question 16

Which of the following is a negative societal effect associated with the increased use of information technology?

A) IT can provide opportunities for people with disabilities.
B) IT can improve healthcare.
C) IT can provide flexibility in the workplace.
D) IT can place employees on constant call.

Question 17

Two information systems that support an entire organization are:

A) transaction processing systems and functional area information systems.
B) enterprise resource planning systems and transaction processing systems.
C) functional area information systems and inter-organizational information systems.
D) supply chain management systems and e-commerce systems.

Question 18

For which of the following functions do sales and marketing professionals use information technology? (select all that apply)

A) Process analysis
B) Promotion analysis
C) Site analysis
D) Payment analysis
E) All of these options

Question 19

Ergonomics will affect employees by:

A) creating new employment opportunities for people with disabilities.
B) creating an environment that is safe, well-lit, and comfortable.
C) increasing the need for clerical level staff.
D) adding new reporting structures for managers.

Question 20

Which of the following statements regarding informed users of information system (IS) and information technology (IT) is true?

A) Informed users almost invariably work for the IT department.
B) Being an informed user is less important today than it was in the past because IT providers offer extensive help and support.
C) Most employees who have experience surfing the Web or working with computers qualify as informed users.
D) Informed users enhance an organization by providing feedback regarding the applications and technologies used by the organization.

Question 21

Delivery services prevent small businesses from competing with giant online retailers.

Question 22

Electronic mail has contributed to a decrease in the volume of first-class mail.