Deck 2: The Individual

Question 1

Which of the following statements is FALSE?

A)In general,older employees have lower rates of avoidable absence than do younger employees.
B)All older workers have lower rates of avoidable absence than do younger employees.
C)The older you get,the more likely you are to quit your job.
D)Older employees have higher rates of unavoidable absence than younger workers,probably due to their poorer health.

Answer 1

C

Question 2

Australia's workforce is ethnically diverse because

A)more than one-fifth of workers were born overseas.
B)of the removal of all barriers preventing non-Indigenous people from entering the workplace.
C)the total number of young people entering the workforce exceeds the total number of older workers.
D)the number of workers over 55 has gone down drastically.

Answer 2

A

Question 3

Indigenous people are 20% less likely to be participating in the workforce than non-Indigenous people.

Answer 3

True

Question 4

In comparing men and women in the workplace,it was found that ________ on performance measures.

A)women scored slightly higher
B)men scored slightly higher
C)men and women scored equally
D)men scored much higher than women

Question 5

The biographical characteristic that will grow in importance during the next decade is:

A)length of service.
B)gender.
C)marital status.
D)age.

Question 6

A recent study revealed that United States professors' believe female undergraduate students were less competent than their male counterparts with the same achievements.This belief was attributable to

A)female students being awarded achievements they did not deserve.
B)gender role stereotypes.
C)age stereotypes.
D)gender role and age stereotypes.

Question 7

Which of the following is true concerning the relationship between age and job satisfaction?

A)Satisfaction decreases among professionals as they age.
B)Most studies found a negative association between age and satisfaction.
C)There is a U-shaped relationship.
D)Satisfaction increases among non-professionals during middle age.

Question 8

Studies have found that all of the following statements are true EXCEPT:

A)Men tend to be better at problem solving and analytical skills than women.
B)Few,if any,differences between men and women affect job performance.
C)Women are more willing to conform to authority than men.
D)Men are more likely than women to have expectations of success.

Question 9

Demographics mostly reflect deep-level diversity.

Question 10

Which of the following statements concerning seniority is FALSE?

A)Seniority does not appear to be a good predictor of employee productivity.
B)Seniority is a potent variable in explaining turnover.
C)The most recent evidence demonstrates a positive relationship between seniority and job productivity.
D)Seniority and satisfaction are positively related.

Question 11

The type of discrimination defined as 'disrespectful treatment',including behaving in an aggressive manner,interrupting the person or ignoring his or her opinions,is the discrimination known as:

A)incivility.
B)exclusion.
C)intimidation.
D)mockery and insults.

Question 12

Ethnicity differs from race because ethnicity groups people based on their:

A)biological heritage.
B)biological heritage and origin.
C)speech,history or culture.
D)dominant genetic information.

Question 13

Older workers being targeted for redundancies because they are highly paid and have lucrative benefits and women claiming they are assigned to marginal job roles that don't lead to promotion are all examples of:

A)exclusion.
B)deep-level diversity.
C)discrimination.
D)none of the above.

Question 14

One major study showed that organisations that provided diversity training were consistently more likely to have women and minorities in upper management positions than organisations that did not.

Question 15

Diversity can both help and hurt performance.

Question 16

A female manager noting a male manager frequently cutting her off or not adequately addressing her comments is an example of intimidation.

Question 17

Deep-level diversity is defined as:

A)differences in easily perceived characteristics,such as gender,race,ethnicity,age or disability,that may activate certain stereotypes.
B)differences in values,personality and work preferences that become progressively more important for determining similarity as people get to know one another better.
C)differences between things and making judgments about individuals based on stereotypes regarding their demographic group.
D)none of the above.

Question 18

'Incivility' is defined as disrespectful treatment,including behaving in an aggressive manner,interrupting the person or ignoring his or her opinions.

Question 19

Any act of discrimination must always be considered a bad thing.

Question 20

The workforce participation rate for women in Australia has risen over the past 30 years.What is their current workforce reality?

A)Women are encountering few barriers to acquiring flexible work.
B)Women are experiencing greater mobility because they make up over 40% of company directors.
C)Women are still finding it hard to gain access to quality,well-paid work.
D)Women are enjoying pay comparable to men because of the elimination of the pay gap.

Question 21

Younger workers have higher rates of unavoidable absences.

Question 22

Productivity declines with age.

Question 23

Your division is made up of four people with very different biographical characteristics.Gina is 27 years old,single and female.She has been with the company only six months.Robert is 33 years old and married and has been with the firm since he graduated from college.Jonathan is 63 years old and a widower.He has been with the company for 30 years.Sally is a single mother with four children who has been working here for five years. You would expect that the lowest rate of avoidable absence will be:

A)Robert's.
B)Jonathan's.
C)Gina's.
D)Sally's.

Question 24

Which of the following statements about disabilities is FALSE?

A)The conditions labelled as disabilities share many common features,so it is easy to generalise about how they relate to issues of employment.
B)The term 'disability' is very broad.
C)Individuals with disabilities tend to encounter lower performance expectations and are less likely to be hired.
D)The increasing presence of computer technology and other adaptive devices is shattering many traditional barriers to employment for the disabled.

Question 25

The residents of Norfolk Island view themselves as a distinct ethnic group because they

A)are aboriginal people.
B)share a common ancestry with Tahiti.
C)are descended from a small group of Bounty mutineer males and Tahitians.
D)share a common ancestry with Great Britain.

Question 26

Recent Australian government legislation makes it easier for a company to enforce mandatory retirement.

Question 27

Personal characteristics that are objective: and easily obtained from personnel records (such as age,sex and race)are termed 'biographical characteristics'.

Question 28

There are few,if any,significant differences as to job productivity between males and females.

Question 29

Your division is made up of four people with very different biographical characteristics.Gina is 27 years old,single and female.She has been with the company only six months.Robert is 33 years old and married and has been with the firm since he graduated from college.Jonathan is 63 years old and a widower.He has been with the company for 30 years.Sally is a single mother with four children who has been working here for five years. You would expect ________ to be the first employee to choose telecommuting or a flexible work schedule.

A)Gina
B)Jonathan
C)Sally
D)Robert

Question 30

Your division is made up of four people with very different biographical characteristics.Gina is 27 years old,single and female.She has been with the company only six months.Robert is 33 years old and married and has been with the firm since he graduated from college.Jonathan is 63 years old and a widower.He has been with the company for 30 years.Sally is a single mother with four children who has been working here for five years. You believe that ________ is the least likely to quit his or her job.

A)Jonathan
B)Robert
C)Sally
D)Gina

Question 31

The relationship between age and job performance is likely to be an issue of increasing importance during the next decade.

Question 32

People who have been on a job longer are more productive than those with less seniority.

Question 33

Seniority is negatively related to absenteeism.

Question 34

The older you get,the more likely you are to quit your job.

Question 35

Studies indicate that employees with more seniority are generally ________ than newer employees.

A)absent less
B)less satisfied
C)absent more
D)less productive

Question 36

Men score higher than women on performance measures.

Question 37

Which of the following was NOT identified in research done on race?

A)In employment settings,there is a tendency for individuals to favour colleagues of their own race in performance evaluations,promotion decisions and pay raises.
B)There are substantial racial differences in attitudes towards affirmative action,with minority races approving such programs to a greater degree than the majority group.
C)While race is a factor in pay and work discrimination,it is rarely considered in personnel selection decisions and performance evaluations.
D)Minority races generally fare worse than the majority in employment decisions.

Question 38

Muslims vary hugely in terms of:

A)ethnicity.
B)degree of religious observance.
C)education.
D)all of the above.

Question 39

Biographical data is easier to acquire than information on employee motivation levels.

Question 40

Age and job satisfaction are directly related for professional workers.

Question 41

The grouping of people recognised as unique on the basis of their speech,history,origins,culture or other unique characteristics is known as "ethnicity".

Question 42

Intellectual abilities involve the capacity to do mental activities such as: A.thinking.
B)reasoning.
C)problem solving.
D)all of the above.

Question 43

What is the relationship between age and productivity,turnover and satisfaction?

Question 44

The correlation between intelligence and job satisfaction is quite high.

Question 45

Discuss any differences between men and women as it affects the workplace.

Question 46

Women who succeed in traditionally male domains are perceived as less likable,more hostile and less desirable as supervisors.

Question 47

The task management must fulfil in managing diversity and abilities is to:

A)find where people lack in abilities and train them in these areas to increase performance.
B)mix people into teams where abilities can complement one another.
C)know how people differ and use that knowledge to employee performance.
D)all of the above.

Question 48

Religious discrimination claims have been a growing source of discrimination claims in Australia.

Question 49

What is the relationship between job satisfaction and the biological characteristics of age and seniority?

Question 50

The ability to use logic to assess the implications of an argument is called: A.perceptual speed.
B)inductive reasoning.
C)memory.
D)deductive reasoning.

Question 51

As used in the text,the term 'ability':

A)is a current capacity to perform the various tasks in a job.
B)is made up of only intellectual skills.
C)refers to an individual's willingness to perform the various tasks in a job.
D)is not something that can be defined.

Question 52

A review of the evidence suggests that workers with disabilities receive lower performance evaluations.

Question 53

The evidence shows that well-constructed tests are more predictive of educational,training,or occupational performance for members of the majority group than for members of minority groups.

Question 54

Static strength is the term meaning the ability to make rapid,repeated flexing movements.

Question 55

Seniority and satisfaction are negatively related.

Question 56

Discuss the research findings on race.

Question 57

In employment settings there is a tendency for individuals to favour colleagues of their own race in performance evaluations,promotion decisions and pay raises.

Question 58

Seniority is negatively related to turnover and is a powerful predictor of turnover.

Question 59

Why is the relationship between age and job performance likely to be an issue of increasing importance during the next decade?

Question 60

The Wonderlic Personnel Test is used to measure: A.manual dexterity.
B)lower body physical strength.
C)intelligence.
D)personality.

Question 61

Everyone has strengths and weaknesses in terms of ability that make them relatively superior or inferior to others in performing certain tasks or activities.

Question 62

Which of the following is the definition for static strength?

A)ability to exert force against external objects
B)ability to continue maximum effort requiring prolonged effort over time
C)ability to exert muscular strength using the trunk (particularly abdominal)muscles
D)ability to expend a maximum of energy in one or a series of explosive acts

Question 63

Research indicates that there are nine basic abilities involved in the performance of physical tests.Which of the following does NOT accurately describe the ability listed?

A)Stamina: the ability to continue maximum effort requiring prolonged effort over time.
B)Balance: the ability to maintain equilibrium despite forces pulling off balance.
C)Dynamic strength: the ability to exert muscular force repeatedly.
D)Dynamic flexibility: the ability to move the trunk and back muscles as far as possible.

Question 64

Which of the seven dimensions of intellectual ability measures a person's ability to identify a logical sequence in a problem and then solve the problem?

A)perceptual speed
B)inductive reasoning
C)deductive reasoning
D)spatial visualisation

Question 65

Abilities fall into two categories: intellectual and physical abilities.

Question 66

Joe is a deckhand on a fishing vessel.To operate some of the older mechanical machinery,he must continuously exert maximum effort requiring prolonged effort over time.Joe's type of physical ability is called: A.static strength.
B)trunk strength.
C)stamina.
D)balance.

Question 67

Which of the following is NOT a dimension of intellectual ability as discussed in the text?

A)spatial visualisation
B)dynamic strength
C)number aptitude
D)perceptual speed

Question 68

Which of the seven dimensions of intellectual ability measures a person's ability to use logic and assess the implications of an argument?

A)perceptual speed
B)inductive reasoning
C)deductive reasoning
D)spatial visualisation

Question 69

Martin has just been appointed as Director of Career Services for a small community TAFE.He has decided to consider the particular dimensions of intellectual ability that each student has to try to place him or her in an appropriate position. Martha is interested in a career in interior decorating.The intellectual ability that she will need most is:

A)spatial visualisation.
B)perceptual speed.
C)deductive reasoning.
D)number aptitude.

Question 70

An individual's overall abilities are essentially made up of two sets of factors: intellectual and physical abilities.

Question 71

You have just met Ted.Ted was a very successful fire investigator before returning to university.Ted probably has the strong intellectual ability that is termed:

A)inductive reasoning.
B)number aptitude.
C)perceptual speed.
D)deductive reasoning.

Question 72

Which of the seven dimensions of intellectual ability measures a person's ability to identify visual similarities and differences quickly and accurately?

A)perceptual speed
B)inductive reasoning
C)deductive reasoning
D)spatial visualisation

Question 73

Which of the following statements about cultural intelligence is FALSE?

A)Researchers have labelled cultural intelligence as an outsider's natural ability to correctly interpret an individual's unfamiliar gestures and behaviours.
B)Cultural intelligence is valuable when conducting business with people from different cultures.
C)Researchers have clearly differentiated cultural intelligence forms of intelligence,such as emotional intelligence.
D)Being able to recognise,adjust and correct your typical way of thinking and recognise alternative points of view is likely to affect cultural intelligence.

Question 74

________ intelligence is awareness of cross-cultural differences and the ability to successfully function in cross-cultural situations.

A)Cognitive
B)Cultural
C)Emotional
D)Social

Question 75

Which of the following is not a characteristic of physical ability?

A)appearance
B)strength
C)stamina
D)balance

Question 76

Brian has just been appointed as Deputy Vice Chancellor of Career Services for a regional university.He has decided to consider the particular dimensions of intellectual ability that each student has to try to place him or her in an appropriate position. One of Brian's students is especially good at problem-solving.This individual's ability in this area is termed:

A)deductive reasoning.
B)perceptual speed.
C)inductive reasoning.
D)number aptitude.

Question 77

The correlation between intelligence and job satisfaction is about:

A)0)8.
B)0)5.
C)0)2.
D)zero.

Question 78

Ability is the assessment of what one does.

Question 79

Which of the following is not a dimension of intellectual ability as discussed in the text?

A)spatial visualisation
B)dynamic strength
C)number aptitude
D)perceptual speed

Question 80

Ability refers to the individual's capacity to perform job tasks.