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Modern Hotel Operations Management

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Quiz 1 (20 Questions + Flashcards)

The Hospitality Industry Past, Present and Future

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Quiz 2 (20 Questions + Flashcards)

Rating Systems and the Structure of the Hospitality Industry

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Quiz 3 (20 Questions + Flashcards)

Hotel Management Viewed From Above

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Quiz 4 (20 Questions + Flashcards)

The Rooms Department

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Quiz 5 (25 Questions + Flashcards)

The Food and Beverage Department

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Quiz 6 (8 Questions + Flashcards)

Marketing for the Hospitality Industry; Hospitality Human Resource Management

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Quiz 7 (20 Questions + Flashcards)

Financial Control and the Accounting Department

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Quiz 8 (20 Questions + Flashcards)

Facility Engineering and Maintenance

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Quiz 9 (20 Questions + Flashcards)

Managing Safety and Security Issues

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Quiz 10 (10 Questions + Flashcards)

Managing Hospitality Services

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Quiz 11 (20 Questions + Flashcards)

Conceiving Hospitality Processes

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Quiz 12 (17 Questions + Flashcards)

Designing Hospitality Processes

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Quiz 13 (10 Questions + Flashcards)

Delivering Hospitality Services

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Quiz 14 (24 Questions + Flashcards)

Managing Change in the Hospitality Industry

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Quiz 15 (20 Questions + Flashcards)

Managing Quality in the Hospitality Industry

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