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Human Relations: Strategies for Success 7th Edition by Lowell Lamberton
Edition 7ISBN: 978-1260681345Human Relations: Strategies for Success 7th Edition by Lowell Lamberton
Edition 7ISBN: 978-1260681345 Exercise 5
Case Study 14.2: Sparkle Sunshine Cleaning Service
Alexandre is the owner of a successful cleaning and home-organizing company. Business has been steady, but for some reason, morale seems a little low lately. Alexandre worries for his bottom line and calls the two shift managers into the office for a short meeting. Alexandre discovers there has been some discrimination occurring. While he understands the managers are only human, he also knows it is the owner's job to set expectations in the workplace. Later that week, Alexandre brings in Carlos for some required training.
-Should Alexandre fire (or at least discipline) the shift managers Mario and Lucinda? Explain.
Alexandre is the owner of a successful cleaning and home-organizing company. Business has been steady, but for some reason, morale seems a little low lately. Alexandre worries for his bottom line and calls the two shift managers into the office for a short meeting. Alexandre discovers there has been some discrimination occurring. While he understands the managers are only human, he also knows it is the owner's job to set expectations in the workplace. Later that week, Alexandre brings in Carlos for some required training.
-Should Alexandre fire (or at least discipline) the shift managers Mario and Lucinda? Explain.
Explanation
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Human Relations: Strategies for Success 7th Edition by Lowell Lamberton
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