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Human Relations: Strategies for Success 7th Edition by Lowell Lamberton
Edition 7ISBN: 978-1260681345Human Relations: Strategies for Success 7th Edition by Lowell Lamberton
Edition 7ISBN: 978-1260681345 Exercise 6
Case Study 14.2: Sparkle Sunshine Cleaning Service
Alexandre is the owner of a successful cleaning and home-organizing company. Business has been steady, but for some reason, morale seems a little low lately. Alexandre worries for his bottom line and calls the two shift managers into the office for a short meeting. Alexandre discovers there has been some discrimination occurring. While he understands the managers are only human, he also knows it is the owner's job to set expectations in the workplace. Later that week, Alexandre brings in Carlos for some required training.
-Let's say you have been called in as the expert, Carlos. After you turn on your projector, what will you communicate to the group? What steps will you take? On what principles will you base your presentation?
Alexandre is the owner of a successful cleaning and home-organizing company. Business has been steady, but for some reason, morale seems a little low lately. Alexandre worries for his bottom line and calls the two shift managers into the office for a short meeting. Alexandre discovers there has been some discrimination occurring. While he understands the managers are only human, he also knows it is the owner's job to set expectations in the workplace. Later that week, Alexandre brings in Carlos for some required training.
-Let's say you have been called in as the expert, Carlos. After you turn on your projector, what will you communicate to the group? What steps will you take? On what principles will you base your presentation?
Explanation
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Human Relations: Strategies for Success 7th Edition by Lowell Lamberton
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