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book Human Relations: Strategies for Success 7th Edition by Lowell Lamberton cover

Human Relations: Strategies for Success 7th Edition by Lowell Lamberton

Edition 7ISBN: 978-1260681345
book Human Relations: Strategies for Success 7th Edition by Lowell Lamberton cover

Human Relations: Strategies for Success 7th Edition by Lowell Lamberton

Edition 7ISBN: 978-1260681345
Exercise 4
What are the "two simplest principles" of customer service? What importance does listening play in the use of those principles? Have you ever seen them violated?
Explanation
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Human Relations: Strategies for Success 7th Edition by Lowell Lamberton
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