Human Relations: Strategies for Success 7th Edition by Lowell Lamberton

Exercise 7

Two employees who are learning a new accounting system are talking about it. "It's no use," says the first. "Management is always dumping these new things on me that I can't learn." The second one replies, "We can learn this; it will just take a little practice. Come on, let's try it." According to Rotter, which employee has an internal locus of control, and which employee has an external locus of control? How will this likely affect each one's ability to learn the new system?