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Building Management Skills 1st Edition by Richard Daft , Dorothy Marcic
Edition 1ISBN: 978-0324235999Building Management Skills 1st Edition by Richard Daft , Dorothy Marcic
Edition 1ISBN: 978-0324235999 Exercise 7
Have the successes of sales associates such as Katherine or Damien created a situation in which loyalty to customers is stronger than loyalty to the store? Is that the best culture for a store like DeMarco's? For example, if a successful associate leaves DeMarco's, might the customer leave also?
Explanation
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DM is a department store that has employ...
Building Management Skills 1st Edition by Richard Daft , Dorothy Marcic
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