Computers in the Medical Office 6th Edition by Susan Sanderson

Exercise 16

Review insurance claims for patients with East Ohio PPO as their insurance carrier.
Date: November 5, 2010
1. Open the Claim Management dialog box.
2. Click the List Only … button.
3. Click 13 East Ohio PPO on the drop-down list in the Insurance Carrier box.
4. Click the Apply button. You are returned to the Claim Manage­ment dialog box. Notice that only claims for patients who have East Ohio PPO as their insurance carrier are listed.
5. Click on the claim for Lawana Brooks (chart number BROOKLAØ).
6. Click the Edit button to review the claim. The Claim dialog box is displayed.
7. Review the information in the Carrier 1 tab.
8. Review the information in the Transactions tab.
9. Click the Cancel button to exit the Claim dialog box without saving any changes. (The Cancel button does not cancel the claim; it just cancels any changes that may have been made.)
10. To restore the full list of claims in the Claim Management box, click the List Only … button, and then click the Defaults button.
11. Click the Apply button.
12. Close the Claim Management dialog box.