Business Communication 8th Edition by Dana Loewy,Mary Ellen Guffey

Exercise 4

Living in Pittsburgh, Lauren Bossers worked virtually by e-mail and phone for a supply chain management software company in Dallas. She was laid off by phone, too. Bossers' manager had given her one day's notice; however, the news was still "shocking," and she responded with just yes or no to the HR officer who called: "I wasn't rude, but I didn't think it was my job to make them feel better," Bossers said. Software developer Jeff Langr was fired during a teleconference on Skype. What might be some advantages and disadvantages to being let go remotely, if any? Why might it be a good idea to rein in one's frustration and anger? (Objs. 1, 5)