Essentials of Nursing Leadership and Management 6th Edition by Ruth Tappen, Sally Weiss

Exercise 3

Corel Jones is a new nursing assistive personnel (NAP) who has been assigned to your acute rehabilitation unit. Corel is a hard worker; he comes in early and often stays late to finish his work. However, Corel is gruff with the patients, especially with the male patients. If a patient is reluctant to get out of bed, Corel often challenges him, saying, "Hey, let's go. Don't be such a wimp. Move your big butt." Today, you overheard Corel telling a female patient who said she did not feel well, "You're just a phony. You like being waited on, but that's not why you're here." The woman started to cry.
What do you think is the reason Corel speaks to patients this way?