Legal Environment 4th Edition by Jeffrey Beatty, Susan Samuelson

Exercise 1

Take the following quiz to see how smart you are about buying on credit:
a. What's the best way to correct a mistake on your credit card bill?
i. Call your credit card issuer immediately and explain the error.
ii. Circle the error in red ink and return the bill to your card issuer.
iii. Write a letter immediately to your credit card issuer and clearly describe the problem.
b. What's the best way to handle an unauthorized charge (a purchase that you didn't make) if you see one on your credit card statement?
i. Write a letter to the company that accepted your card for payment to absolve yourself of any liability.
ii. Call your credit issuer immediately to alert them.
iii. Mark the error on your credit card bill and refuse to pay it