Essentials of Business Communication 8th Edition by Mary Ellen Guffey

Exercise 22

Do the listening skills and behaviors of individuals differ depending on their careers?
Your Task. Your instructor will divide you into teams and give each team a role to discuss, such as business executive, teacher, physician, police officer, attorney, accountant, administrative assistant, mentor, or team leader. Create a list of verbal and nonverbal cues that a member of this profession would display to indicate that he or she is listening.