Essentials of Business Communication 8th Edition by Mary Ellen Guffey

Exercise 24

The following actual message was sent to bewildered faculty and staff members of a large institution. The message warns of the use of "skimmers." Criminals attach these small imaging devices to ATM machines and gas pumps to steal credit card information.
Your Task. Revise the following poorly written message with a proper set of instructions including an introduction, body, and conclusion.
To: Faculty and Staff Members
From: Michael Love
Subject: ATM Safety
Forgot to mention these prevention measures
1. Try to use ATMs that you are familiar with
2. Push pull the card slot and if it comes off, call 911. Skimmers are usually held on by double stick tape.
3. When punching in your PIN, cover the numbers you are punching in with you opposite hand or a sheet of paper
4. Gas pumps are also susceptible to skimming but usually the skimmer is inside so you cannot tell if a skimmer is present, so try to use a pump that is closest and in direct view of the attendance or go in and pay
5. Check your statement ASAP
Thank you for reading.
Detective Michael Love
Valley View Police Department