Cengage Advantage Books: Foundations of the Legal Environment of Business 3rd Edition by Marianne Jennings

Exercise 17

Jim Soliday, 58, is deaf, but was able to work as a supervisor for twelve 7-Eleven stores through lipreading and the use of a fax machine and online resources to communicate with the stores, enabling them to transfer data and allowing him to review the data. He used text pagers to communicate with managers, field consultants, market managers, and headquarters. Mr. Soliday purchased all of the additional equipment himself. After 26 years of service to 7-Eleven, a new executive was hired who ended Mr. Soliday's self-created means of communication. Without electronic and fax communication, Mr. Soliday could not do his job effectively and was fired. Mr. Soliday filed suit against 7-Eleven alleging a violation of the Americans with Disabilities Act. Should he recover? What are the standards for ADA accommodation? [ Soliday v. 7-Eleven, Inc., 2011 WL 2413656 (M.D.Fla.).]