Cengage Advantage Books: Law for Business 19th Edition by John Ashcroft,Katherine Ashcroft,Martha Patterson

Exercise 20

Raineri contracted with North American Van Lines (NAV L) to both pack up and move her belongings from New Jersey to California. NAV L delayed the start of packing by a few days, and subsequent loading and delivery dates were also delayed. Raineri also claimed NAV L damaged the New Jersey home and several items of property during the move. Raineri signed NAV L's bill of lading, which included specific terms for filing a claim. However, Raineri determined that it would be too cumbersome for her to comply with the claims process, compared it to a full-time job, and declared it to be a waste of her time. Instead, Raineri sued. Was NAV L entitled to require Raineri to comply with the claim terms in the bill of lading before she could prevail in her lawsuit?