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Cengage Advantage Books: Introduction to Business Law 4th Edition by Timothy Koch, Jeffrey Beatty, Jeffrey Beatty, Susan Samuelson, Susan Samuelson
Edition 4ISBN: 978-1133709107Cengage Advantage Books: Introduction to Business Law 4th Edition by Timothy Koch, Jeffrey Beatty, Jeffrey Beatty, Susan Samuelson, Susan Samuelson
Edition 4ISBN: 978-1133709107 Exercise 10
Jodie is upset because her credit card bill shows a charge of $39 to a pornographic website that she never visited. Under the FCBA:
(a) She should call the credit card company to tell them that this charge is wrong.
(b) She should call her parents to let them handle the problem.
(c) The credit card company has 90 days to acknowledge her complaint.
(d) The credit card company has the right to close out her account until the dispute is resolved.
(e) The credit card company must investigate a complaint and respond within 90 days.
(a) She should call the credit card company to tell them that this charge is wrong.
(b) She should call her parents to let them handle the problem.
(c) The credit card company has 90 days to acknowledge her complaint.
(d) The credit card company has the right to close out her account until the dispute is resolved.
(e) The credit card company must investigate a complaint and respond within 90 days.
Explanation
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According to Act, a consumer is required...
Cengage Advantage Books: Introduction to Business Law 4th Edition by Timothy Koch, Jeffrey Beatty, Jeffrey Beatty, Susan Samuelson, Susan Samuelson
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