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Operations and Supply Chain Management 14th Edition by Robert Jacobs,Richard Chase
Edition 14ISBN: 978-0077535179Operations and Supply Chain Management 14th Edition by Robert Jacobs,Richard Chase
Edition 14ISBN: 978-0077535179 Exercise 4
Behavioral scientists suggest that we remember events as snapshots, not movies. How would you apply this to designing a service?
Explanation
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The fact that human memory remembers eve...
Operations and Supply Chain Management 14th Edition by Robert Jacobs,Richard Chase
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