Administrative Medical Assisting a Workforce Readiness Approach 1st Edition by Helen Houser, Terri Wyman

Exercise 8

There may be more than one correct answer. Circle the best answer. One suggestion for communicating with visually impaired patients is to
A) speak very loudly so they can hear.
B) use large-print materials whenever possible.
C) make patients accept you as a health-care provider.
D) deny that they are visually impaired to make them feel better.
E) direct information to a family member or caregiver.