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Administrative Medical Assisting a Workforce Readiness Approach 1st Edition by Helen Houser, Terri Wyman
Edition 1ISBN: 978-0077628413Administrative Medical Assisting a Workforce Readiness Approach 1st Edition by Helen Houser, Terri Wyman
Edition 1ISBN: 978-0077628413 Exercise 1
What is the best approach to handling the cancellation of an appointment by the patient?
A) Send the patient a letter pointing out she canceled a necessary appointment
B) Attempt to schedule another patient in the canceled slot later
C) Schedule other activities in those canceled slots
D) Encourage the physician to take time off
E) Remind the patient of the importance of follow-up care and schedule her another appointment at that time
A) Send the patient a letter pointing out she canceled a necessary appointment
B) Attempt to schedule another patient in the canceled slot later
C) Schedule other activities in those canceled slots
D) Encourage the physician to take time off
E) Remind the patient of the importance of follow-up care and schedule her another appointment at that time
Explanation
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When the patient cancels an appointment,...
Administrative Medical Assisting a Workforce Readiness Approach 1st Edition by Helen Houser, Terri Wyman
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