Business Driven Technology 6th Edition by Paige Baltzan

Exercise 20

Communicating with Instant Messages
You are working for a new start-up magazine, Jabber Inc., developed for information professionals that provides articles, product reviews, case studies, evaluation, and informed opinions. You need to collaborate on news items and projects, and exchange data with a variety of colleagues inside and outside the Jabber Inc. walls. You know that many companies are now embracing the instant messaging technology. Prepare a brief report for the CIO that will explain the reasons IM is not just a teenage fad, but also a valuable communications tool that is central to everyday business.