
Accounting Information Systems 1st Edition by Vernon Richardson,Chengyee Chang ,Rod Smith
Edition 1ISBN: 978-0078025495
Accounting Information Systems 1st Edition by Vernon Richardson,Chengyee Chang ,Rod Smith
Edition 1ISBN: 978-0078025495 Exercise 2
Match the value chain activity in the left column with the scenario in the right column:
1. Service activities
2. Inbound logistics
3. Marketing and sales activities
4. Firm infrastructure
5. Human Resource Management
6. Technology
7. Procurement
8. Outbound Logistics
9. Operations
A. Surveys for prospective customers
B. Warranty work
C. Assembly line
D. Delivery to the firm's customer
E. New-product development
F. Receiving dock for raw materials
G. CEO and CFO
H. Buying (sourcing) raw materials
1. Service activities
2. Inbound logistics
3. Marketing and sales activities
4. Firm infrastructure
5. Human Resource Management
6. Technology
7. Procurement
8. Outbound Logistics
9. Operations
A. Surveys for prospective customers
B. Warranty work
C. Assembly line
D. Delivery to the firm's customer
E. New-product development
F. Receiving dock for raw materials
G. CEO and CFO
H. Buying (sourcing) raw materials
Explanation
Value chain
The overall implementation from first stage of production to the final stage of service is called Value chain. This implementation provides the data that can become useful information that might be help in making decisions.
1. Services activities include services provided to the customers after distributing the product.
Warranty is the agreement between the buyer and seller, replace or return the product (If required) within the specific period. Hence, warranty form is related with after sale activity.
Therefore, option 1 Services activities matches with
warranty work.
2. In inbound logistics, manufacturer has to focus on customer expectations towards the product (quality as well as price of the product). Arranging high quality material at minimum cost and provides best quality of product is also ensuring the value creation to the customers
Receiving of raw material docks comes under the inbound logistics.
Therefore, option 2 inbound logistics matches with
receiving dock for raw material.
3. Marketing and sales activities includes the survey of market for improvement in the product and marketing strategy.
Survey of prospective customers refers to find out the expected customers for the manufacturer. Hence, survey of prospective customers comes under marketing and sales activities of value chain.
Therefore, option 3 Marketing and sales activities matches with
Survey of prospective customers.
4. Firm infrastructure includes Board of directors, Office building, Finance.
CEO refers to the Chief executive officer of the company and CFO refers to the Chief financial officer of the company. Hence, CEO and CFO come under the infrastructure of the company.
Therefore, option 4 Firm infrastructure matches with
CEO and CFO.
5. Human Resource Management provides the hierarchy to the company for communication between the top management and bottom management.
CEO refers to the Chief executive officer of the company and CFO refers to the Chief financial officer of the company. Hence, CEO and CFO come under the top management of the company.
Therefore, option 5 Human Resource Management matches with
CEO and CFO.
6. Technology includes Research and development (R D), and introduce new product at right price.
New Product Development is the process of creating new idea and implementation of that idea. Hence, new product development comes under research and development.
Therefore, option 6 Technology matches with
New Product Development.
7. Procurement includes arrangement of all inputs such as raw material, distributors.
Buying (sourcing) raw material refers to the arrangement of raw material for production. Hence, sourcing raw material comes under the procurement.
Therefore, option 7 Procurement matches with
Buying raw material.
8. Outbound logistics refers to the distribution of product to the customers.
Delivery to the firm's customers refers to distribute the product to their targeted customers. Hence, delivery to the firm's customers comes under the outbound logistics.
Therefore, option 8 Outbound logistics matches with
Delivery to the firm's customers.
9. In operations, manufacturer tries to finalize the product with concerning the quality of product and services.
Assembly line refers to create a hierarchy for communication in the company. Hence, assembly line comes under the operations of the company.
Therefore, option 9 operations match with
Assembly line.
The overall implementation from first stage of production to the final stage of service is called Value chain. This implementation provides the data that can become useful information that might be help in making decisions.
1. Services activities include services provided to the customers after distributing the product.
Warranty is the agreement between the buyer and seller, replace or return the product (If required) within the specific period. Hence, warranty form is related with after sale activity.
Therefore, option 1 Services activities matches with
warranty work.2. In inbound logistics, manufacturer has to focus on customer expectations towards the product (quality as well as price of the product). Arranging high quality material at minimum cost and provides best quality of product is also ensuring the value creation to the customers
Receiving of raw material docks comes under the inbound logistics.
Therefore, option 2 inbound logistics matches with
receiving dock for raw material.3. Marketing and sales activities includes the survey of market for improvement in the product and marketing strategy.
Survey of prospective customers refers to find out the expected customers for the manufacturer. Hence, survey of prospective customers comes under marketing and sales activities of value chain.
Therefore, option 3 Marketing and sales activities matches with
Survey of prospective customers.4. Firm infrastructure includes Board of directors, Office building, Finance.
CEO refers to the Chief executive officer of the company and CFO refers to the Chief financial officer of the company. Hence, CEO and CFO come under the infrastructure of the company.
Therefore, option 4 Firm infrastructure matches with
CEO and CFO.5. Human Resource Management provides the hierarchy to the company for communication between the top management and bottom management.
CEO refers to the Chief executive officer of the company and CFO refers to the Chief financial officer of the company. Hence, CEO and CFO come under the top management of the company.
Therefore, option 5 Human Resource Management matches with
CEO and CFO.6. Technology includes Research and development (R D), and introduce new product at right price.
New Product Development is the process of creating new idea and implementation of that idea. Hence, new product development comes under research and development.
Therefore, option 6 Technology matches with
New Product Development.7. Procurement includes arrangement of all inputs such as raw material, distributors.
Buying (sourcing) raw material refers to the arrangement of raw material for production. Hence, sourcing raw material comes under the procurement.
Therefore, option 7 Procurement matches with
Buying raw material.8. Outbound logistics refers to the distribution of product to the customers.
Delivery to the firm's customers refers to distribute the product to their targeted customers. Hence, delivery to the firm's customers comes under the outbound logistics.
Therefore, option 8 Outbound logistics matches with
Delivery to the firm's customers.9. In operations, manufacturer tries to finalize the product with concerning the quality of product and services.
Assembly line refers to create a hierarchy for communication in the company. Hence, assembly line comes under the operations of the company.
Therefore, option 9 operations match with
Assembly line.Accounting Information Systems 1st Edition by Vernon Richardson,Chengyee Chang ,Rod Smith
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