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Management Fundamentals 5th Edition by Robert Lussier
Edition 5ISBN: 978-1111577520Management Fundamentals 5th Edition by Robert Lussier
Edition 5ISBN: 978-1111577520 Exercise 19
Objectives
To perform a job analysis and to develop skills in employment interviewing
Skills
The primary skills developed through this exercise are:
1. Management skill - decision making (conceptual, diagnostic, analytical, and critical-thinking skills are needed to select an employee)
2. AACSB competencies - communication abilities and analytic skills
3. Management function - organizing (staffing)
Recruiting
You are in your first year as athletic director at a high school. The tennis coach position is open, and you must fill it. The compensation for the job is set in the budget; the coach is to be paid in one lump sum at the end of the season. The salary is competitive with the pay of other tennis coaches in the area.
Because you have no recruiting budget, you do some internal recruiting and contact some athletic directors in your area to spread the word about the opening. You recruit three candidates for the coaching position. Following are descriptions of their qualifications.
• Candidate A has been a history teacher at your school for ten years. This person was the tennis coach for two years. It's been five years since this person coached the team. You don't know why the candidate stopped coaching or how good a job was done. Candidate A never played competitive tennis. However, someone told you that the candidate plays regularly and is pretty good. You guess the teacher is about 35 years old.
• Candidate B works as a supervisor on the 11 p.m. to 7 a.m. shift for a local business. This candidate has never coached before. However, the person was a star player in high school and college. Candidate B still plays in local tournaments, and you see the name in the local newspaper now and then. You guess this candidate is about 25 years old.
• Candidate C has been a basketball coach and physical education teacher at a nearby high school for the past five years. The person has a master's degree in physical education. You figure it will take the person 20 minutes to get to your school. Candidate C has never coached tennis, but did play on the high school team. The candidate plays tennis about once a week. You guess the person is about 45 years old.
Preparing for the Interviews
Follow the six interview preparation steps in Model 7-1. (You can skip step 1, as there is no job description or specifications.) Because there are only three candidates, you have decided to interview them all.
Conducting the Interviews
During the in-class part of this exercise, you will conduct a job interview. Be sure to bring your written list of questions to class.
• Procedure 1 (5-10 minutes). Break into groups of five or six, pass the lists of questions around to the other members, and discuss them. You may make changes to improve your list. For example, you may want to add some questions you had not thought of.
• Procedure 2 (30-80 minutes). Each person elects to play the role of one of the three job candidates. While playing the role, you may use your real name but assume that you have the qualifications described earlier. Ad lib as necessary. Another member of the group plays the role of interviewer, and the third person is the observer. The interviewer uses the questions devised earlier to conduct the interview. The observer gives feedback at the end of the interview, and the group members discuss how the interview could be improved.
• After the discussion, group members switch roles: A different group member plays another job candidate, and another group member acts as interviewer. Again, discuss the interview once it is completed before switching roles for a third time.
• Procedure 3. Each member of the group selects the candidate for the job; members of the other groups will do the same. The class can discuss the reasons for choosing a particular candidate.
Apply It
What did I learn from this experience? How will I use this knowledge in the future?
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
To perform a job analysis and to develop skills in employment interviewing
Skills
The primary skills developed through this exercise are:
1. Management skill - decision making (conceptual, diagnostic, analytical, and critical-thinking skills are needed to select an employee)
2. AACSB competencies - communication abilities and analytic skills
3. Management function - organizing (staffing)
Recruiting
You are in your first year as athletic director at a high school. The tennis coach position is open, and you must fill it. The compensation for the job is set in the budget; the coach is to be paid in one lump sum at the end of the season. The salary is competitive with the pay of other tennis coaches in the area.
Because you have no recruiting budget, you do some internal recruiting and contact some athletic directors in your area to spread the word about the opening. You recruit three candidates for the coaching position. Following are descriptions of their qualifications.
• Candidate A has been a history teacher at your school for ten years. This person was the tennis coach for two years. It's been five years since this person coached the team. You don't know why the candidate stopped coaching or how good a job was done. Candidate A never played competitive tennis. However, someone told you that the candidate plays regularly and is pretty good. You guess the teacher is about 35 years old.
• Candidate B works as a supervisor on the 11 p.m. to 7 a.m. shift for a local business. This candidate has never coached before. However, the person was a star player in high school and college. Candidate B still plays in local tournaments, and you see the name in the local newspaper now and then. You guess this candidate is about 25 years old.
• Candidate C has been a basketball coach and physical education teacher at a nearby high school for the past five years. The person has a master's degree in physical education. You figure it will take the person 20 minutes to get to your school. Candidate C has never coached tennis, but did play on the high school team. The candidate plays tennis about once a week. You guess the person is about 45 years old.
Preparing for the Interviews
Follow the six interview preparation steps in Model 7-1. (You can skip step 1, as there is no job description or specifications.) Because there are only three candidates, you have decided to interview them all.
Conducting the Interviews
During the in-class part of this exercise, you will conduct a job interview. Be sure to bring your written list of questions to class.
• Procedure 1 (5-10 minutes). Break into groups of five or six, pass the lists of questions around to the other members, and discuss them. You may make changes to improve your list. For example, you may want to add some questions you had not thought of.
• Procedure 2 (30-80 minutes). Each person elects to play the role of one of the three job candidates. While playing the role, you may use your real name but assume that you have the qualifications described earlier. Ad lib as necessary. Another member of the group plays the role of interviewer, and the third person is the observer. The interviewer uses the questions devised earlier to conduct the interview. The observer gives feedback at the end of the interview, and the group members discuss how the interview could be improved.
• After the discussion, group members switch roles: A different group member plays another job candidate, and another group member acts as interviewer. Again, discuss the interview once it is completed before switching roles for a third time.
• Procedure 3. Each member of the group selects the candidate for the job; members of the other groups will do the same. The class can discuss the reasons for choosing a particular candidate.
Apply It
What did I learn from this experience? How will I use this knowledge in the future?
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Explanation
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Management Fundamentals 5th Edition by Robert Lussier
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