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Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276 Exercise 3
What are the characteristics of early adopters of self-service?
Explanation
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Advancement in information technology an...
Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
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Character 255
