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Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi
Edition 8ISBN: 978-1259010651Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi
Edition 8ISBN: 978-1259010651 Exercise 9
Prepare a spreadsheet model for the commuter airline's weekly load factor data in Table 17.4, and recalculate the forecasts using an ? of 0.2 and a ? of 0.2. Have you improved on the original MAD?
Explanation
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The trend adjusted exponential smoothing...
Service Management: Operations, Strategy, Information Technology 8th Edition by James Fitzsimmons,Mona Fitzsimmons,Sanjeev Bordoloi
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