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Human Relations For Career and Personal Success 9th Edition by Andrew Dubrin
Edition 9ISBN: 978-0135063903Human Relations For Career and Personal Success 9th Edition by Andrew Dubrin
Edition 9ISBN: 978-0135063903 Exercise 2
Many customer contact workers routinely say, "Have a nice day" when the customer's transaction has been completed. How effective is this expression in building customer relationships?
Explanation
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While the intent may be to appear friend...
Human Relations For Career and Personal Success 9th Edition by Andrew Dubrin
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