Business Law and the Legal Environment 7th Edition by Jeffrey Beatty,Susan Samuelson

Exercise 3

When Ruth Klopp was injured in a serious accident with an uninsured motorist, she filed a claim under her own policy with Worldwide Insurance. Her policy contained an arbitration provision, stating that if the arbitrators awarded more than $15,000, either side could appeal to the courts, but a low award could not be appealed. The arbitrators awarded Klopp $90,000, and Worldwide demanded a full trial. Klopp claimed that the appeal provision was unconscionable. What was the result?