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book Lesikar's Business Communication: Connecting in a Digital World 13th Edition by Kathryn Rentz,Paula Lentz cover

Lesikar's Business Communication: Connecting in a Digital World 13th Edition by Kathryn Rentz,Paula Lentz

Edition 13ISBN: 978-0073403212
book Lesikar's Business Communication: Connecting in a Digital World 13th Edition by Kathryn Rentz,Paula Lentz cover

Lesikar's Business Communication: Connecting in a Digital World 13th Edition by Kathryn Rentz,Paula Lentz

Edition 13ISBN: 978-0073403212
Exercise 51
Do you know of a situation in which a female secretary or staff person is referred to by her first name only (e.g. "See Joan at the front desk and she'll take care of you") but the higher-ranking employees are referred to by their first and last names (e.g., "Jim Smith can answer your question")? What do you think of this practice? Is it ever acceptable?
Explanation
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In an organization, it is a very common ...

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Lesikar's Business Communication: Connecting in a Digital World 13th Edition by Kathryn Rentz,Paula Lentz
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