
Lesikar's Business Communication: Connecting in a Digital World 13th Edition by Kathryn Rentz,Paula Lentz
Edition 13ISBN: 978-0073403212
Lesikar's Business Communication: Connecting in a Digital World 13th Edition by Kathryn Rentz,Paula Lentz
Edition 13ISBN: 978-0073403212 Exercise 40
Underscore all negative words in these sentences. Then rewrite the sentences for a more positive effect. Use your imagination to envision the situation for each.
We regret that we must call your attention to our policy of prohibiting refunds for merchandise bought at discount.
We regret that we must call your attention to our policy of prohibiting refunds for merchandise bought at discount.
Explanation
Importance of "Positive" Sentences:
Eve...
Lesikar's Business Communication: Connecting in a Digital World 13th Edition by Kathryn Rentz,Paula Lentz
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