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Lesikar's Business Communication: Connecting in a Digital World 13th Edition by Kathryn Rentz,Paula Lentz
Edition 13ISBN: 978-0073403212Lesikar's Business Communication: Connecting in a Digital World 13th Edition by Kathryn Rentz,Paula Lentz
Edition 13ISBN: 978-0073403212 Exercise 51
Point out the shortcomings in this email response to an inquiry about a short course in business communication that Casey Webster's company offered to its employees. The course was taught by a local college professor. Mr. Braden's initial inquiry included five questions: (1) How did the professor perform? (2) What was the course format (length, meeting structure)? (3) What was the employee evaluation of the instruction? (4) Was the course adapted to the company and its technical employees? (5) Was homework assigned?
Subject: Course evaluation
Mr. Braden:
Your January 17 inquiry addressed to the Training Director has been referred to me for attention since we have no one with that title. I do have some training responsibilities and was the one who organized the in-house course on clear writing. You asked five questions about our course.
Concerning your question about the instructor, Professor Alonzo Britt, I can report that he did an acceptable job in the classroom. Some of the students, including this writer, felt that the emphasis was too much on grammar and punctuation, however. He did assign homework, but it was not excessive.
We had class two hours a day from 3:00 to 5:00 PM every Thursday for eight weeks. Usually the professor lectured the first hour. He was a good lecturer but sometimes talked over the heads of the students. This was the main complaint in the evaluations the students made at the end of the course, but they had many good comments to make also. Some did not like the content, which they said was not adapted to the needs of a technical worker. Overall, the professor got a rating of B- on a scale of A to F.
We think the course was good, but it could have been better adapted to our needs and our people. I also think it was too long-about 10 hours (five meetings) would have been enough. Also, we think the professor spent too much time lecturing and not enough on application work in class.
Please be informed that the information about Professor Britt must be held in confidence.
Casey Webster
Subject: Course evaluation
Mr. Braden:
Your January 17 inquiry addressed to the Training Director has been referred to me for attention since we have no one with that title. I do have some training responsibilities and was the one who organized the in-house course on clear writing. You asked five questions about our course.
Concerning your question about the instructor, Professor Alonzo Britt, I can report that he did an acceptable job in the classroom. Some of the students, including this writer, felt that the emphasis was too much on grammar and punctuation, however. He did assign homework, but it was not excessive.
We had class two hours a day from 3:00 to 5:00 PM every Thursday for eight weeks. Usually the professor lectured the first hour. He was a good lecturer but sometimes talked over the heads of the students. This was the main complaint in the evaluations the students made at the end of the course, but they had many good comments to make also. Some did not like the content, which they said was not adapted to the needs of a technical worker. Overall, the professor got a rating of B- on a scale of A to F.
We think the course was good, but it could have been better adapted to our needs and our people. I also think it was too long-about 10 hours (five meetings) would have been enough. Also, we think the professor spent too much time lecturing and not enough on application work in class.
Please be informed that the information about Professor Britt must be held in confidence.
Casey Webster
Explanation
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E-mail:
The E-mail refers to an Electro...
Lesikar's Business Communication: Connecting in a Digital World 13th Edition by Kathryn Rentz,Paula Lentz
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