Lesikar's Business Communication: Connecting in a Digital World 13th Edition by Kathryn Rentz,Paula Lentz

Exercise 61

You've just been hired as a marketing intern for a large online auto parts dealership, AutoGeek.com. Your boss drops by your desk and asks you to look at the order-acknowledgment email message that the company currently uses. Here's what it says:
This email was sent from a notification-only email address. Please do not reply to this message.
Dear [Customer]:
You have received this message because you have ordered a product from AutoGeek.com. If you'd like to be removed from our mailing list, reply with a blank message to [e-mail].
Please be advised that you may not change or cancel your order, as we begin processing orders as soon as they are placed.
We are currently checking your credit information and inventory availability. You will receive a Sales Invoice once your order has been assembled and packaged. If you do not receive a Sales Invoice within 24 hours, please contact us.
Your invoice number is: 11-38520.
All orders are shipped no signature required. Please be aware that orders only ship on business days, we do not offer weekend or holiday delivery. All orders placed after 5 p.m. EST will ship the following business day. A tracking number will be emailed to you within 1-2 business days.
Frequently asked questions: Visit our website and click on Customer Service.
Thank you for buying from AutoGeek.com.
"Think you can do better?" your boss asks. "Absolutely," you answer. Go for it. (If your instructor permits, you may choose another type of business for this case.)