Lesikar's Business Communication: Connecting in a Digital World 13th Edition by Kathryn Rentz,Paula Lentz

Exercise 65

A few years ago you and your spouse bought a lake cottage near Saugatuck, MI, to rent out until you retire there. It's an attractive, nicely furnished cottage, and it rents reasonably well during the short summer season (this far north, the warm weeks don't last very long).
You've been fielding inquiries from one Deb Sloan, who has been considering renting your cottage for the week of July 4. Today you got her rental deposit in the mail and her confirmation that she and her family do want to rent the cottage.
Send her a receipt for her deposit and thank her for choosing your property. Make her feel good about her choice and provide any additional information she might need. You could build some extra goodwill-and perhaps turn her into a repeat renter-by suggesting things to do and places to visit while she's in the area.