Managing Operations Across the Supply Chain 1st Edition by Morgan Swink,Steven Melnyk,Bixby Cooper, Janet Hartley

Exercise 20

Big Turkey Burger Farms (BTBF)produces a large turkey burger that is world famous.This burger is known not only for its quality, but also its size and consistency.They produce a turkey burger that on average is 12 ounces large (with a standard deviation of 0.10 ounces).Currently, it has been approached by two major restaurant chains - Monarch Burgers and Audrey's.
a.Monarch wants a turkey burger that is between 11.77 to 12.23 ounces.
i.For this supplier, calculate the Cp.
ii.Calculate the Cpk value.
iii.How well would BTBF's products meet the demands of Monarch Burgers?
b.Audrey's, in contrast, wants a turkey burger that is 11.95 ounces on average with a tolerance of 0.30 ounces.
i.For this supplier, calculate the Cp.
ii.Calculate the Cpk value.
iii.How well would BTBF's products meet the demands of Audrey's?
c.If BTBF had a choice of restaurant chains to serve (it can only pick one), which one should it select? Why?