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book M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow cover

M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

Edition 2ISBN: 978-0077801960
book M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow cover

M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

Edition 2ISBN: 978-0077801960
Exercise 91
Awareness of own emotions, management of own emotions, awareness of others' emotions, and management of others' emotions are the four dimensions of:
A) affective commitment.
B) emotional labor.
C) emotional intelligence.
D) continuance commitment.
E) organizational thinking.
Explanation
Verified
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The four dimensions mentioned are the ke...

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M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
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