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book Marketing 5th Edition by Dhruv Grewal,Michael Levy cover

Marketing 5th Edition by Dhruv Grewal,Michael Levy

Edition 5ISBN: 978-1259446290
book Marketing 5th Edition by Dhruv Grewal,Michael Levy cover

Marketing 5th Edition by Dhruv Grewal,Michael Levy

Edition 5ISBN: 978-1259446290
Exercise 18
Name the five stages in the consumer decision process.
2. What is the difference between a need and a want
3. Distinguish between functional and psychological needs.
4. What are the various types of perceived risk
5. What are the differences between compensatory and noncompensatory decision rules
6. How do firms enhance postpurchase satisfaction and reduce cognitive dissonance
Explanation
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1.
The five stages in the consumer deci...

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Marketing 5th Edition by Dhruv Grewal,Michael Levy
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