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book Marketing 5th Edition by Dhruv Grewal,Michael Levy cover

Marketing 5th Edition by Dhruv Grewal,Michael Levy

Edition 5ISBN: 978-1259446290
book Marketing 5th Edition by Dhruv Grewal,Michael Levy cover

Marketing 5th Edition by Dhruv Grewal,Michael Levy

Edition 5ISBN: 978-1259446290
Exercise 7
Why is service recovery so important to companies
2. What can companies do to recover from a service failure
Explanation
Verified
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(1)
Service recovery:
A process of iden...

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Marketing 5th Edition by Dhruv Grewal,Michael Levy
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