
Marketing 5th Edition by Dhruv Grewal,Michael Levy
Edition 5ISBN: 978-1259446290
Marketing 5th Edition by Dhruv Grewal,Michael Levy
Edition 5ISBN: 978-1259446290 Exercise 7
Why is service recovery so important to companies
2. What can companies do to recover from a service failure
2. What can companies do to recover from a service failure
Explanation
(1)
Service recovery:
A process of iden...
Marketing 5th Edition by Dhruv Grewal,Michael Levy
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